December 13, 2022 Logistics APIs
Buyer's Guide For Last Mile Logistics Technology
Even the most experienced climbers use a guide. They need help not only navigating the terrain but designing and implementing a plan to reach the summit. As ability and skill increase, the most challenging peaks become reachable but the complexity involved requires a more attuned plan, more resources and specialized support to optimize the skills and experience of the climber. While logistics tech builders aren't summiting peaks, they are still approaching the lofty heights of the on-demand ec
By Jared McGriff
July 27, 2022 Order Tracking
How HyperTrack Helps Alfred Build Trust With Customers
Alfred is a Colombia-based provider of consumer vehicle maintenance services who uses HyperTrack to provides customers with peace of mind as their cars are being serviced. We had the opportunity to speak with Alfred founder, Santiago Cala, about how HyperTrack became a growth catalyst as customers began using Alfred's services. Read the following transcript and listen to the audio recording for more on the Alfred story or watch the video for a summary. Santiago Okay, my name is Santiago Cala,
By Jared McGriff
July 27, 2022 Logistics APIs
How MagaLoop Uses HyperTrack to Improve User Retention
Germany-based digital B2B marketplace, MagaLoop, is leading digital transformation for wholesalers and independent retailers across Europe – connecting them directly with suppliers through their order and delivery platform, built with HyperTrack. We had the chance to speak with MagaLoop's Head of Product, Prashant Soni, about how his team uses HyperTrack within their tech stack. Read on for the transcript and play the audio recording below to learn more about MagaLoop and their ability to quick
By Jared McGriff
May 27, 2022 ETA Tracking
HyperTrack Powers Your Favorite Brands
Connie is like you. While her days are structured around work, home and social commitments, many of her consumer experiences take place online and with on-demand apps. She discovers these apps through referrals from friends or through social media. She uses apps to arrange deliveries, schedule home services, and otherwise simplify her life. As soon as an app makes a difference in terms of ease or convenience she gets hooked. Connie has optimized for convenience as much as possible in her daily
By Jared McGriff
May 18, 2022 Technology
Building Resilience with HyperTrack SDKs
Outages are painful. No one wants to see a blank screen while attempting to access critical services and applications. Unfortunately, that’s what happened last month when thousands of people attempted to reach their favorite streaming services – Hulu, Apple TV, and HBO Max all experienced service disruption. On Thursday April 21st 2022 there was a broad outage that affected many networks. To our alarm, we were also affected by this outage between 2:15 and 3:35 UTC on April 21st, as we see
By Jared McGriff, Alex Kishinevsky
April 12, 2022 Product
Simplify Your Operations with On-demand Dispatch
Last month we added updates that focused on combining the power of validated route optimization with on-demand dispatch to give ops managers the ability to quickly assign orders to the closest drivers. We've noticed that our customers are moving toward a model where routes are planned for the next day in advance, but dispatching occurs on-demand to the nearest available gig worker or driver. So we made it easier for you to support this workflow. We also simplified how you can deep dive the KPIs
By Jared McGriff
February 25, 2022 Logistics APIs
Dive Into Last Mile KPIs and Improve Tracking for Customers
The past few months have been really exciting for us at HyperTrack. We have received a ton of love from customers and our business has grown substantially. Customers are at the center of our company so we are happy to share this update with you as our roadmap is shaped by your feedback. The features we recently launched help you improve your last mile logistics by giving you quick access to KPIs that drive success and refining the customer experience with enhanced order assignments and tracking
By Jared McGriff, Ram Kakkad
February 14, 2022 Logistics Cloud
5 Tips for Logistics Tech TCO
When thinking about total cost of ownership (TCO) and logistics technology, technical teams need to think holistically. Talent, capacity, flexibility, and reliability are just a few areas of investment required to build logistics apps that accelerate your business. By exploring these core cost considerations, teams can make informed decisions based on their specific architecture, team and business goals. TCO frameworks are specific to an organization and must be adjusted for the stage of the com
By Jared McGriff
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