Closeout AI for Staffing

May 5, 2026 · shift work

Fast Pay for Light Industrial Workers: Why Accurate Timesheets Make Same-Day Pay Possible

Light industrial operators competing on retention need to fix two things at once: trustworthy timesheets and fast pay. Location-verified proof of work makes both possible.

By Jared McGriff

January 21, 2026 · Solutions

The Hidden Fintech Problem Killing Staffing Companies (And How AI Finally Solves It)

Every staffing company thinks they're in the people business. But the moment a worker clocks in, you become a fintech company—whether you realize it or not.

By Jared McGriff

December 3, 2025

Building a High-Growth Business in Times of Extreme Uncertainty

At Shift Work Summit 2025, Nursa founder and CEO Curtis Anderson opened Shift Work Summit 2025 with a candid look at what it really takes to build a high‑growth healthcare startup in an era defined by constant shocks.

By Jared McGriff

September 21, 2025 · Solutions

The Importance of Location Intelligence in Field Service

Insight derived from the visualization and analysis of geospatial data is known as location intelligence. By superimposing data specific to a location—such as demographics, traffic, environmental conditions, economic factors, and weather—onto a sophisticated map or dashboard, unique insights are revealed. Executives employ location intelligence to comprehend the why and where of events, and to strategize their next move. Leaders in every business and government sector are utilizing geographical

By Jared McGriff

August 28, 2025 · Solutions

HyperTrack's Location AI Solution in Action - Closeout Agent Demo

How do leading staffing platforms and service companies use AI to finalize orders and process payouts the same-day? Our recent webinar answers this question. Led by HyperTrack Product Manager, Vibhas Jain, we discussed how AI improves operations by automating workflows for shift work and service teams. The specific workflows that HyperTrack's Closeout Agent addresses are: * Time and attendance - automate clock-in/clock-out and mandated breaks during shfits * Scheduling - match skills with se

By Jared McGriff

June 3, 2025 · Geofences

HyperTrack and Payment Dispute Resolution in Shift Work

HyperTrack provides a comprehensive location intelligence platform designed to automate and streamline shift work management. One of the primary workflows HyperTrack supports is resolving payment disputes—a common challenge in shift-based work and field service environments. How HyperTrack Addresses Payment Disputes Automated Proof-of-Work with Location Data: HyperTrack uses real-time location tracking and geofenced clock-in/out to create an proof-of-work record for every shift. Workers

By Jared McGriff

May 16, 2025

Adam Francis: Building Host Healthcare from Startup to Industry Leader

In March of this year, we had the chance to participate in the 2025 SIA Executive forum. The sessions highlighted the growth and transition that the staffing industry has experienced in the past several years. Within healthcare, these changes have been even more stark. In the session Making Growth Real, we had the opportunity to hear from Adam Francis as he described his inspirational journey as an entrepreneur leading Host Healthcare. When Adam Francis founded Host Healthcare in 2012 at just 2

By Jared McGriff

April 24, 2025

SIA Executive Forum NA 2025: Technology, Efficiency, and Growth in Light Industrial Staffing

We had the chance to participate in the 2025 SIA Executive forum. The session titled Achieving Excellence in Industrial Staffing brought together leading voices from the staffing industry to discuss the future of light industrial staffing, with a sharp focus on technology, business efficiency, and growth. The panel featured: * Billy Milam, CEO, EmployBridge * Kristy Willis, Chief Sales Officer, PeopleReady (TrueBlue) * John Elwood, CEO, Elwood Staffing * Stacey Lane, CEO, Staffmark Group B

By Jared McGriff

April 16, 2025 · Geofences

Where to Next for Healthcare Staffing: Navigating the Challenges and Opportunities

The healthcare staffing industry is undergoing significant transformation. As it adapts to evolving market dynamics, technological advancements, and workforce challenges, industry leaders are faced with the task of innovating to survive and keep up with the trends and strategies that shape the future of healthcare staffing.  At last month’s Staffing Industry Analysts Executive Forum, North America in Miami, these topics were highlighted in the session, Where to Next for Healthcare Staffing. Th

By Jared McGriff, Gaurav Deshpande

March 10, 2025

Groundworks leverages HyperTrack to Improve the Customer Experience

Groundworks provides home protection services like basement waterproofing, foundation repair, and concrete leveling. These are critical issues that, if left untreated, can significantly devalue a home. We had the chance to sit down with Partha Sarkar, Director Of Software Development at Groundworks. He discussed their primary challenge - the lack of visibility for customers when their Certified Field Inspectors (CFIs) or installers were en route to customer homes. Traditionally, customers were

By Jared McGriff

January 23, 2025

How Same-Day Pay Powers Shift Work

Same-day pay, also known as instant pay or on-demand pay, is revolutionizing the way workers receive their wages. This innovative payment model allows employees to access their earned wages before the traditional payday, providing greater financial flexibility and control. The Rise of Same-Day Pay In recent years, same-day pay has gained significant traction in the workforce, particularly among gig economy workers, hourly employees, and contractors. This trend has been driven by the increasin

By Jared McGriff

January 15, 2025 · Company

HyperTrack 2024 in Review

In 2024 we noticed a continued trend in hiring contingent workers with the help of shift work marketplaces.  These marketplaces address a significant portion of the labor market, especially the healthcare, light industrial, and hospitality industries. As varied as these industries are, they have a common cause in ensuring management and operations teams have the necessary tools to plan and verify work, visualize work being done in real time, and automate tasks where possible. Watch the video f

By Jared McGriff

January 3, 2025 · Solutions

HyperTrack Solution Showcase Replay: Backfill for Last-minute Cancellations

Last month, on December 13, we hosted a solution showcase to highlight the nuances of backfilling last minute cancellations in shift work. This 30-minute solution showcase was led by HyperTrack’s VP of Product, Ram Kakkad and VP of Engineering, Saurabh Das. HyperTrack validates over 1 million shifts per month, the solution showcase discusses best practices implementations of the tech and tools that allow shift work marketplaces to ensure each shift is successful. Watch the replay video below to

By Jared McGriff

December 19, 2024

Powering the Future of Shift Work with AWS and HyperTrack

In this Shift Work Summit session Manish Govil, Industry Growth Manager at AWS discussed how AWS enables companies to streamline operations and enhance worker productivity. AWS’s powerful cloud infrastructure serves as the foundation for teams building solutions for on-demand and flexible workforce models. Ram Kakkad, VP of Product at HyperTrack discussed how HyperTrack supports each stage of the shift work lifecycle, providing operations and management teams the data they need to validate work

By Jared McGriff

December 16, 2024

Fast Access to Earnings: A Strategy for Winning and Keeping Gig Workers

During Shift Work Summit, challenges associated with delivering high quality payments solutions were top of mind. Shift workers depend on reliable payments as a key component of their financial stability. Chris Hollindale, Head of Checkr Pay and Akshay Rawat, Senior Staff Software Engineer and Founding Member of Checkr Pay discussed how flexible and fast payment systems help retain workers and improve worker satisfaction. They also highlighted the limits of legacy payment methods and explored ho

By Jared McGriff

November 26, 2024

Accelerating Field Sales Productivity with HubSpot-Connected Location Intelligence

Shift Work Summit featured Logan Sands, VP of Technology of Sunderstorm as he highlights how his team needed to innovate to meet the needs of their rapidly expanding cannabis gummy brand. The team needed to address common challenges faced by field sales teams and their managers in tracking mileage, expenses, and productivity. By leveraging geofencing and route tracking with HyperTrack, the new system automates previously manual processes; unlocking productivity for sales teams and managers, whil

By Jared McGriff

November 18, 2024

HyperTrack Solution Showcase Replay: The Secret to No-Show Detection

HyperTrack validates over 1 million shifts per month, on November 14th we hosted a solution showcase to highlight the nuances of no-show detection in shift work. Watch the replay video below to learn how shift work marketplaces achieve the following: * How shift work marketplaces improve visibility by 41% * How to identify no-shows sooner and backfill faster * How to transform workforce reliability with location data Watch the No-show Demo Go to 29:00 for a demo of the operations view of

By Jared McGriff

November 11, 2024 · Logistics Intelligence

Shift Work Summit 2024

Shift Work Summit 2024 connected a diverse community of tech builders, product managers, CTOs, and ops leaders who focus on making shift work more efficient. Shift Work Summit is the premier event for product and ops teams who are building the tech and processes for both shift work marketplaces and internal labor pools. Employers who hire 1099 and W2 workers in healthcare facilities, retail, light industrial, hospitality, oil and gas, and other industries are also a part of the shift work conve

By Jared McGriff

October 31, 2024 · shift work

How Wonolo Facilitates Daily Pay for W-2 Workers with Zeal's Payroll Built for Shift Work

During last month’s Shift Work Summit Kirti Shenoy, co-founder and CEO of Zeal and Ivan Sathianathan, Product Manager at Wonolo discussed their partnership. Their session covered how Wonolo leverages Zeal's technology to streamline payments for W-2 workers. In this wide ranging conversation a variety of shift work topics were addressed. From Zeal’s ability to automate payments and compliance to Wonolo’s focus on making payments easy for workers, this session showed the breadth of the solutions b

By Jared McGriff

October 24, 2024 · Customers

Revolutionizing Staffing—Job&Talent Leverages Technology to Shape the Future of Workforce

This insightful session during Shift Work Summit was a deep dive into how companies improve workforce quality and reliability with Job&Talent. Chief Sales Officer, Brian Neely shared how Job&Talent has expanded to be a global force in the staffing industry due to their focus on building systems to incentivize worker’s success and give managers the visibility and efficiency required to secure and manage talent in the on-demand economy.   Watch the video and see the highlights and edited transcr

By Jared McGriff

October 21, 2024 · Company

The Secret to No-show Detection in Healthcare

Shift Work Summit featured a session led by Saurabh Das, VP of Engineering at HyperTrack, as he discussed the nuances of no-show detection in shift work. With a focus on healthcare marketplaces, Saurabh was able to break down the complexities of implementing no-show detection at scale, offering valuable insights for businesses grappling with this common challenge. Drawing from his working with the largest shift work marketplaces, Saurabh provided an overview of how industry leaders think about t

By Saurabh Das, Jared McGriff

October 15, 2024 · Solutions

Disrupting the Shift Work Staffing Industry with Indeed Flex

In this enlightening session of the Shift Work Summit, James Terry, Chief of Staff at Indeed Flex, discusses how the company is revolutionizing the staffing industry. As an offshoot of the renowned job search platform Indeed, Indeed Flex has quickly established itself as a disruptive force in the shift work marketplace. Terry delves into the company's innovative approach to connecting businesses with temporary staff in industries such as hospitality, events, and light industrial work. He highlig

By Jared McGriff

October 9, 2024 · shift work automation

The Flex Work Revolution: 2024 and Beyond

Shift Work Summit 2024 was full of inspiring and thought-provoking sessions with industry leaders who shared key insights on the trends and innovations that are guiding the future shift work. We were thrilled to have Jarah Euston, Co-founder and CEO of WorkWhile, as the keynote speaker. Her session The Flex Work Revolution: 2024 and Beyond set the tone for the summit’s discussions, as she delivered a fresh perspective on the factors driving the growth of flex work, how workers view shift work, a

By Jared McGriff, Gaurav Deshpande

June 20, 2024 · Solutions

The No-Call, No-Show Epidemic: A CFO's Guide to Minimizing Financial Losses in the Gig Economy

As the Chief Financial Officer of a gig work marketplace, you're keenly aware of the challenges posed by the no-call, no-show (NCNS) phenomenon, where a nurse or a clinician signs up for a shift but does not show up and doesn't call to advise of their absence. While the flexibility of gig work attracts a vast workforce, it also brings a unique set of challenges, with NCNS incidents being a significant drain on your company's financial resources. The High Cost of No-Call, No-Show Unfilled Shift

By Jared McGriff, Gaurav Deshpande

January 24, 2024 · Solutions

Effective Strategies for Reducing No-Shows in Healthcare: Enhancing Gig Worker Reliability

Imagine a healthcare clinic that heavily relies on gig workers, such as freelance nurses or part-time medical assistants, to manage fluctuating patient loads. One morning, a reliable gig worker, John, is scheduled for an important shift. The clinic's schedule is meticulously organized, ensuring that patient appointments are evenly distributed among the staff. However, just as the clinic gears up for a busy day, the coordinator receives a call. John, who was supposed to be there at the start of

By Jared McGriff

January 17, 2024 · Gig Work Automation

On-Demand Dispatch: Powering Modern Workforce Logistics

The gig economy is booming! Growth in the gig economy is accelerated by technology that enables companies to automate the planning and assignment of jobs and shifts, culminating in a global market size of $3.8 trillion in 2022 with expectations to reach $20 trillion by 2030. This article delves into how logistics tech supports recruiting and connecting workers with shifts and the critical role of on-demand dispatch for companies in the gig economy. What is the Gig Economy A gig economy is a f

By Jared McGriff

December 21, 2023 · Gig Work Automation

Understanding Gig Economy Payroll: Outsourcing, Compliance, and On-Demand Workforce Payment Solutions with Zeal

Zeal's Guide to Navigating the Complexities of Contractor Payments and Compliance in the Gig Economy The modern workforce thrives on on-demand services, and with this shift comes the need for streamlined gig economy payroll solutions. As the number of people doing contract and flex work has become a greater share of the labor pool, understanding the intricacies of payroll for contractors is crucial for businesses to survive in the on-demand economy. During Gig Work Summit in October, we were

By Jared McGriff

December 15, 2023 · Customers

Past Present and Future of Gig Work: Perspectives from Healthcare, Hospitality, Light Industrial and Safety Industries

Insights from Liquid Mobile, Gigable, Traba, and YellowBird Leaders on Recruitment, Job Assignment, and Managing No-Shows In the gig economy, understanding the nuances of recruitment, job assignment, and the handling of unexpected workforce changes is vital for success. Gaurav Deshpande, Chief Marketing Officer at HyperTrack, leads a vibrant roundtable discussion to discuss the nuances of the landscape of on-demand jobs marketplaces. This conversation took place during Gig Work Summit, in Octob

By Gaurav Deshpande, Jared McGriff

December 12, 2023 · Company

Scale your Workforce & Logistics Operations with AWS and HyperTrack: Webinar Featuring PartRunner

In response to the requirements of the on-demand economy, teams must include location intelligence in their digital transformation initiatives. We recently hosted a webinar with AWS and our customer, PartRunner, who is an example of how embracing technology can scale operations and improve performance over time. Through this discussion, Manish Govil - Global Segment Leader, Supply Chain at Amazon Web Services, Tarun Aleti - Chief Product & Technology Officer at PartRunner and Ram Kakkad - VP of

By Jared McGriff

November 30, 2023 · Customers

Revolutionizing Freelance Workforce Management with Real-Time Tracking at Gigable

Gigable's Journey with HyperTrack for Enhanced Transparency and Client Satisfaction The gig economy requires businesses to do a delicate balancing act of prioritizing efficient workforce management and operational excellence while providing the transparency and clarity that maintains client satisfaction. Gigable, a leading on-demand labor marketplace, had the goal to create a platform built on trust and transparency. The team realized that reliable location-based data would be an essential comp

By Jared McGriff

October 27, 2023 · Gig Work Automation

The Gig Economy Evolves: How On-Demand Staffing Solves Labor Gaps in Real Time

The gig economy is growing in triple digits, going from 2% of the total economy in 2020 to 20% in 2030 and traditional solutions for recruiting, planning, assignment, tracking and verification of work need an update to match these new on-demand workstyles. The team at Hyer has an approach to connecting companies with immediately available labor through their platform. As they describe it – delivering on-demand labor with the tap of an app.   During Gig Work Summit 2023, Dan DelGiudice, VP of Pa

By Jared McGriff, Gaurav Deshpande

October 24, 2023 · Gig Work Automation

Last Mile Logistics for Big & Bulky Deliveries: A Deep Dive into PartRunner's Approach to On-Demand Workforce

In the complex domain of product delivery, 56 million tons of goods are moved daily in the U.S., with a substantial share being large, cumbersome items that demand specialized attention. Items like building materials, home appliances, and PVC pipes challenge traditional delivery methods. Enter PartRunner: Co-founded by CEO Yosh Rozen and CPTO Tarun Aleti, this innovative platform is designed to transform last mile logistics for big and bulky goods. PartRunner has collaborated with some of the i

By Jared McGriff, Gaurav Deshpande

October 19, 2023 · Company

Embracing the Gig Economy: How Staffing Platforms Are Revolutionizing the Workplace

Value of focus: How we built Zenjob from a niche player to a leading staffing platform The modern work landscape is evolving rapidly. As the global economy shifts towards more dynamic employment models, the gig economy will only become a larger portion of the overall economy. On-demand staffing, once a novelty, has now become a cornerstone for many businesses that need flexibility in hiring. Gig work platforms, in particular, are at the forefront of this revolution, acting as the bridge betwee

By Gaurav Deshpande, Jared McGriff

October 17, 2023 · Gig Work

How Traba is Redefining Staffing Technology for the On-demand Economy

On October 5 we hosted Gig Work Summit, were the featured keynote was given by Traba co-founder and CTO, Akshay Buddiga. Traba’s journey is a testament to builders centering the customer experience to create solutions that change the industry. In two short years Traba has grown to be a leader in providing light industrial workers in five states with over 60,000 workers on their platform. Akshay shared his perspective on the gig economy and the solutions they build to streamline hiring for their

By Jared McGriff, Gaurav Deshpande

October 12, 2023 · Company

Gig Work Revolution: The Rise of Tech-Driven Labor and the Future of On-Demand Workforce

In a riveting keynote at the Gig Work Summit,  Kashyap Deorah CEO at HyperTrack delves deep into the transformation of the labor market, emphasizing the role of technology in reshaping blue-collar and shift labor. Drawing from real-time examples, Kashyap highlights the transition of various industries towards gig work and how technology-driven solutions like HyperTrack are enabling this shift. Drawing parallels from the e-commerce evolution, the talk offers insights into what both gig workers a

By Jared McGriff, Kashyap Deorah

September 13, 2023 · Gig Work Automation

Strategies to Improve Gig Worker Attendance and Fill Rate: Insights and Tech Solutions

On-demand labor is becoming more prevalent in a range of sectors, including transportation, hospitality, home services and short-term project-based assignments. By the end of 2023 there will be 78 million gig workers in the US alone. Both employers and workers benefit from the flexibility and scale that on-demand labor offers. To meet this demand, tech-enabled labor marketplaces have entered the staffing industry. By using mobile apps to connect workers with on-demand jobs in their area, these m

By Ram Kakkad, Jared McGriff

August 30, 2023 · Customers

Gigable Scales with AWS and HyperTrack by Automating Workflows for On-demand Workforce

Many organizations with highly mobile field service teams, with supply chain and logistics requirements, and on-demand labor build their own workflow applications to help automate their mobile worker order planning, assignment, dispatch, and tracking. One of such companies is Gigable, a leading all-in-one staffing for short-term staffing. Gigable has partnered with HyperTrack to leverage the AWS platform via HyperTrack use case driven APIs to add live location driven workflow automation to thei

By Alex Kishinevsky, Jared McGriff

August 30, 2023 · Customers

How AWS and HyperTrack Bring Efficiency to On-demand Service and Gig Work Platforms

The on-demand economy has grown beyond delivery services and ride sharing. By the end of 2023, the number of gig workers is expected to reach 78 million in the US alone. This gig workforce includes those who provide a variety of services - home repair, health care, security and hospitality are examples of the array of services delivered using on-demand technology. The platforms that connect service providers to end customers need to combine the power of mobile apps, mapping technology, and cloud

By Jared McGriff

August 29, 2023 · Live Order Tracking

AWS and HyperTrack Delivering Scale, Reliability and Flexibility for On-demand Businesses

Everyone expects everything right away. That is the nature of today's on-demand economy. So technology leaders need to adjust. They are now required to give operations teams, drivers, and customers the tech they need to manage, fulfill and view orders in real-time. To support the entire order lifecycle effectively, tech builders need to bring together the power of mobile apps, mapping technology, and cloud infrastructure. HyperTrack accelerates the journey by partnering with AWS to provide cri

By Jared McGriff

August 10, 2023 · Solutions

Optimize Gig Workforce Scheduling with HyperTrack APIs: An Essential Guide

In today's fast-paced business environment the gig workforce has emerged as a permanent fixture. From delivery drivers to hospitality workers - gig work's agility and flexibility offer an innovative win-win solution for businesses and independent workers alike. Yet, managing an on-demand labor force presents unique challenges, particularly in scheduling. Amid these challenges, businesses seek the predictability that efficient gig workforce scheduling can provide, reducing operational inefficienc

By Jared McGriff

August 2, 2023 · Geofences

Why Location History is Important for On-demand Business Models

Location History is the Pulse of the Business To compete in the on-demand economy, it is critical for companies to continuously improve and optimize field operations. Collecting the history of fulfillment locations, parking spots, routes, and job sites helps teams create a picture of how long it takes technicians to complete tasks in the field or how long it takes a gig worker to arrive at a job site. These data points come together to give operations teams the most important information about

By Jared McGriff

June 29, 2023 · Order Tracking

Streamlining Deliveries with The Orders App: A New Era of Route Planning & Workforce Automation

Imagine having complete control over your service orders, on-demand tasks, and delivery operations with just a few screen taps. The Orders App makes this vision a reality with the combination of workforce automation and intelligent route planning - taking delivery optimization to a new level. You can now easily plan, assign, and track your service orders, assign tasks to workers, and optimize routes for efficient deliveries. Gone are the days of spreadsheet-based workflows, endless phone calls,

By Fero Hetes, Jared McGriff

June 26, 2023 · Geotags

Top 5 Issues with On-demand Hourly and Shift Work

On-demand workers, often referred to as 'gig workers', are a critical component in many industries as companies frequently require temporary staff to meet seasonal and growth demands. Roles such as light industrial, event security, and hospitality are just a few of the positions filled with on-demand hourly and shift workers. When employing such a workforce, it is paramount that these roles are filled promptly and managed through completion without disruption or delay. We'll explore the top five

By Jared McGriff

June 1, 2023 · Live Location Tracking

If You Click, Will They Come?

We want to share a story with you and tell us if it sounds familiar. A restaurant owner opens an on-demand labor marketplace app and places an order for three bartenders for an exclusive event in two weeks with 300 guests. The ordering process is smooth, three local bartenders on the marketplace sign up for the six-hour shift within hours and everything is going as per the plan. The big day of the event is here. One bartender out of the three shows up on time, one shows up an hour late and the

By Gaurav Deshpande, Jared McGriff

May 25, 2023 · Live Location Tracking

Managing Tracking for On-demand Labor and Hourly and Shift Workers

Across industries, the world is moving towards on-demand work powered by gig-workers and on-demand labor. While this is clearly visible in areas like ride sharing and grocery delivery which we all interact with as consumers in our daily lives, the same trend is playing out in traditional industries like health care, home repair services, industrial services, sales, and more. On-demand is the preferred model for businesses and workers alike. To manage such a workforce, businesses need to build

By Ram Kakkad, Jared McGriff

May 24, 2023 · On-demand Dispatch

He Said, She Said…. But What Did the Data Say?

Back in February, this Forbes article hit the nail on the head summarizing the state of the economy: “There is a white-collar Richcession while the blue-collar and frontline workers see wage growth and more job opportunities”.   At HyperTrack, we are seeing this first-hand with our customers, on-demand labor marketplaces such as WorkWhile and Traba who are driving massive transformation in how hourly and shift labor - warehouse, delivery, stadium, and restaurant workers - get better opportunitie

By Gaurav Deshpande, Kashyap Deorah, Jared McGriff

March 10, 2023 · Product

HyperTrack's Orders API - one API for the entire order lifecycle

The importance of last mile As a logistics tech builder there are many ways to build technology for last mile use cases.  On the demand side, end consumers expect their orders to be fulfilled on time and with constantly increasing visibility and transparency expectations. This requires high quality visibility solutions and ETA estimators. From a cost perspective, the last mile accounts for ~50% of fulfillment costs. To ensure this remains within control, it is important to ensure that your last

By Ram Kakkad, Jared McGriff

December 13, 2022 · Logistics APIs

Buyer's Guide For Last Mile Logistics Technology

Even the most experienced climbers use a guide. They need help not only navigating the terrain but designing and implementing a plan to reach the summit. As ability and skill increase, the most challenging peaks become reachable but the complexity involved requires a more attuned plan, more resources and specialized support to optimize the skills and experience of the climber. While logistics tech builders aren't summiting peaks, they are still approaching the lofty heights of the on-demand ec

By Jared McGriff

September 21, 2022 · Technology

Engaging with the Next Generation of Tech Innovators

Last weekend HyperTrack had the amazing opportunity to sponsor and mentor HackTheNorth 2022 at the University of Waterloo and work with an amazing organizing team, and work alongside some of the biggest names in tech like Bloomberg, Deloitte, Square, and more to help over 1000 hackers turn their wildest dreams into a reality. We saw hackers working on everything from ways to make sure your housemates keep the Brita full using social psychology and automated voice and text reminders, entire DIY m

By Muiz Chunara, Jared McGriff

August 17, 2022 · Company

Investing in Logistics Automation with HyperTrack

This post is written by guest author, Sumir Chadha, Managing Partner of WestBridge Capital, who led the series A investment in HyperTrack. Be it the food order placed for immediate delivery, a furniture delivery scheduled days in advance, or a plumbing service to be booked based on the ETA, users today love to track their order fulfillment details live; in fact, it is starting to become table stakes expectation from a company. Order fulfillment and tracking experiences as good as Amazon are exp

By Guest Author, Jared McGriff

August 17, 2022 · Company

Announcing Series A Funding and Introduction of BuilderX

I am delighted to share that HyperTrack has raised $25 million in Series A funding led by WestBridge Capital and existing investor Nexus Venture Partners to support company growth and expand global engineering teams to deliver next-generation technology for the $11 trillion logistics market. You can read all about it in today’s press release. I am also thrilled to announce the release of BuilderX, powering the fastest time-to-market for developers building last mile logistics technology for on-d

By Jared McGriff, Kashyap Deorah

July 27, 2022 · Order Tracking

How HyperTrack Helps Alfred Build Trust With Customers

Alfred is a Colombia-based provider of consumer vehicle maintenance services who uses HyperTrack to provides customers with peace of mind as their cars are being serviced. We had the opportunity to speak with Alfred founder, Santiago Cala, about how HyperTrack became a growth catalyst as customers began using Alfred's services. Read the following transcript and listen to the audio recording for more on the Alfred story or watch the video for a summary. Santiago Okay, my name is Santiago Cala,

By Jared McGriff

July 27, 2022 · Logistics APIs

How MagaLoop Uses HyperTrack to Improve User Retention

Germany-based digital B2B marketplace, MagaLoop, is leading digital transformation for wholesalers and independent retailers across Europe – connecting them directly with suppliers through their order and delivery platform, built with HyperTrack. We had the chance to speak with MagaLoop's Head of Product, Prashant Soni, about how his team uses HyperTrack within their tech stack. Read on for the transcript and play the audio recording below to learn more about MagaLoop and their ability to quick

By Jared McGriff

July 27, 2022 · Order Tracking

MagaLoop Gives Customers Transparency With HyperTrack

Germany-based digital B2B marketplace, MagaLoop, leads digital transformation for wholesalers and independent retailers across Europe – connecting them directly with suppliers through their order and delivery platform, built with HyperTrack. We had the chance to interview MagaLoop Product Manager, Tobias Becker, to learn more about MagaLoop and how they use HyperTrack within their tech stack. Read the interview transcript and play the recording of the interview below to learn more about MagaLoo

By Jared McGriff

July 21, 2022 · Company

Order Assignment and Tracking to Improve Fulfillment Efficiency

We are excited to share our product updates from Q2 '22. This quarter we released a more powerful Nearby Search to help you with on-demand order assignment, improved your ability to manage drivers who are available for work and release a new version of our Android SDK with better outage handling and reduced size. We also made it easier for you to dive into your logistics KPIs to find root causes of deviations. More details on these and other features released in the quarter below. Order Assignm

By Jared McGriff, Ram Kakkad

July 13, 2022 · Order Tracking

How Zeloce Uses HyperTrack to Provide Visibility for Customers

France-based technology provider, Zeloce leads digital transformation for last mile delivery and logistics companies across Europe – providing them with a platform to manage their delivery operations from the warehouse to the doorstep. We had the chance to speak with their CTO, Bernard Pratz, about how HyperTrack powers their platform with the visibility that builds trust with their customers. The audio recording and transcript of this conversation is below, go to the video to watch a brief vers

By Jared McGriff

May 27, 2022 · ETA Tracking

HyperTrack Powers Your Favorite Brands

Connie is like you. While her days are structured around work, home and social commitments, many of her consumer experiences take place online and with on-demand apps. She discovers these apps through referrals from friends or through social media. She uses apps to arrange deliveries, schedule home services, and otherwise simplify her life. As soon as an app makes a difference in terms of ease or convenience she gets hooked. Connie has optimized for convenience as much as possible in her daily

By Jared McGriff

May 18, 2022 · Technology

Building Resilience with HyperTrack SDKs

Outages are painful. No one wants to see a blank screen while attempting to access critical services and applications. Unfortunately, that’s what happened last month when thousands of people attempted to reach their favorite streaming services – Hulu, Apple TV, and HBO Max all experienced service disruption. On Thursday April 21st 2022 there was a broad outage that affected many networks. To our alarm, we were also affected by this outage between 2:15 and 3:35 UTC on April 21st, as we see

By Jared McGriff, Alex Kishinevsky

April 12, 2022 · Product

Simplify Your Operations with On-demand Dispatch

Last month we added updates that focused on combining the power of validated route optimization with on-demand dispatch to give ops managers the ability to quickly assign orders to the closest drivers. We've noticed that our customers are moving toward a model where routes are planned for the next day in advance, but dispatching occurs on-demand to the nearest available gig worker or driver. So we made it easier for you to support this workflow. We also simplified how you can deep dive the KPIs

By Jared McGriff

February 25, 2022 · Logistics APIs

Dive Into Last Mile KPIs and Improve Tracking for Customers

The past few months have been really exciting for us at HyperTrack. We have received a ton of love from customers and our business has grown substantially. Customers are at the center of our company so we are happy to share this update with you as our roadmap is shaped by your feedback. The features we recently launched help you improve your last mile logistics by giving you quick access to KPIs that drive success and refining the customer experience with enhanced order assignments and tracking

By Jared McGriff, Ram Kakkad

February 14, 2022 · Logistics Cloud

5 Tips for Logistics Tech TCO

When thinking about total cost of ownership (TCO) and logistics technology, technical teams need to think holistically. Talent, capacity, flexibility, and reliability are just a few areas of investment required to build logistics apps that accelerate your business. By exploring these core cost considerations, teams can make informed decisions based on their specific architecture, team and business goals. TCO frameworks are specific to an organization and must be adjusted for the stage of the com

By Jared McGriff

January 13, 2022 · Customers

Get2Go improves customer retention with accurate real-time tracking; Reduces cost by 90%

Get2Go is an app-powered, on-demand taxi service provider in Qatar, connecting the drivers with customers via a cutting-edge mobile application. They use HyperTrack to find and assign trips to nearby drivers. This is an interview with CEO, Adnan Faroque Leigh: Can you please tell me your name, your title, and the name of your company? Adnan: My name is Adnan Faroque, and I'm currently the CEO of Get2Go. Leigh: Perfect, thank you. If you have to say what your company does, a short description,

By Jared McGriff, Jaymin

December 27, 2021 · Customers

Home services marketplace Jobox improves job completion rate

Jobox is the largest managed marketplace for home services in the US. They use HyperTrack to find nearby pros to assign and track jobs, and improve job completion rates. This is an interview with their Co-founder & CTO, Kaushik Pendurthi. Leigh: Can you please tell me your name, your title, and about your company? Kaushik: I'm Kaushik, I'm co-founder and CTO of Jobox.ai and we are building the largest managed marketplace for the home services industry in the USA. Leigh: What kinds of problems

By Jared McGriff, Jaymin

December 20, 2021 · Customers

Ride-hailing startup Get2go builds a faster way to dispatch nearest cabs

Get2Go is an app-powered, on-demand taxi service provider in Qatar, connecting the drivers with customers via a cutting-edge mobile application. They use HyperTrack to find and assign trips to nearby drivers. This is an interview with CTO, Mohamad Alkhatib Leigh: Can you please tell me your name, your title, and the name of your company? Mohammed: I'm Mohamad Alkhatib, the CTO of Tatbiq. Leigh: So if you had to describe what your company does in one short sentence, what would you say? Moha

By Jared McGriff, Jaymin

November 30, 2021 · Customers

Supr Daily builds trust with transparent and reliable payouts to delivery drivers

Swiggy company Supr Daily is a micro delivery service for milk, eggs, bread, fruits, veggies, and other groceries at customer's doorstep by 7am. They use HyperTrack to track delivery drivers and payout based on distance driven. This is an Interview with Director of Products (Supply Chain), Praveen Kumar Leigh: Can you please tell me your name, your title, and the name of your company? Praveen: My name is Praveen and I'm the Director of Products for Supply Chain at Supr Daily, Swiggy, India. L

By Jared McGriff, Jaymin

November 22, 2021 · Customers

Supr Daily improves customer experience and delivery driver payouts with accurate tracking

Swiggy company Supr Daily is a daily delivery service for milk, eggs, bread, fruits, veggies, and other groceries at customer's doorstep by 7am. They use HyperTrack to track delivery drivers and payout based on distance driven. This is an Interview with Sr Engineering Manager, Siddardha Garimella Leigh: Can you please tell me your name, your title, and the name of your company? Siddardha: Hi, I am Siddardha, I am Senior Engineering Manager at Supr Daily Leigh: If you had to describe what your

By Jared McGriff, Jaymin

November 11, 2021 · Customers

Liquor delivery startup Spiritzone builds better live order tracking within a sprint

Spiritzone is an online multi-outlet liquor store chain in India and the first one to go digital for home deliveries of liquor in the State of Maharashtra. They use HyperTrack to give live order tracking experience to their customers. This is an interview with their CTO, Pragya Jaiswal. Leigh: We're going to start off with an easy question here. And that is, what is your name? What's your title? And what's the name of your company? Pragya: I am Pragya Jaiswal, I am the CTO of Spiritzone which

By Jared McGriff, Jaymin

November 2, 2021 · Customers

LEAD uses HubSpot-integrated location app to improve sales productivity

LEAD School is an integrated system for affordable private schools in India to provide excellent education outcomes for every child. They use HyperTrack to automatically log customer appointment visits and routes in their CRM. This is an interview with Shreyas Nangalia, AVP Strategy & Operations. Leigh: Okay, so we're going to start off with an easy question here. And that is, what is your name? What's your title? And what's the name of your company? Shreyas: Hi, I'm Shreyas Nangalia and I wor

By Jared McGriff, Jaymin

October 4, 2021 · Company

Logistics tech builders of the world—join the movement

When building out an ecommerce business, fulfilling the orders is often seen as a necessary evil. On-demand commerce has flipped that on its head—"what if you could press a button and it shows up the same day, even the same hour?" The fulfillment promise becomes the customer value prop. Numbered are the days for businesses that rely entirely on fulfilling pre-scheduled orders with static routes. These are traditional systems where happenings of any given day are pre-decided and logistics is jus

By Jared McGriff, Kashyap Deorah

August 13, 2021 · Solutions

Tech Alert! How far can you go to improve your fleet management app?

Take a minute to answer these questions before reading on. Can you list down your top challenges in managing your fleet? Read on when you are done. Here are a few that might resonate. Go through them and let us know if you have anything different on your list. 1. Increase fleet utilization 2. Measure fleet productivity 3. Cut operational costs 4. Make smarter assignments 5. Increase profitability Businesses often confuse fleet management with scheduled dispatch to a roster of driv

By Jared McGriff, Tannu Sharma

July 23, 2021 · Solutions

5 Ways last-mile delivery automation can boost operational efficiency

Forward-thinking businesses are transforming to embrace the right technology for their logistics operations. While every logistics company is looking to upscale its delivery processes to service rising demand, few pain points continue to stress the final mile delivery companies. Before we deep dive into the struggles of last-mile delivery operations, let us understand the concept and identify the underlying opportunities in the market. What is Last-Mile Delivery? The term refers to the final

By Jared McGriff, Tannu Sharma

May 25, 2021 · Solutions

How to support your delivery superheroes in India’s second wave

India has entered the calm after the chaos of the pandemic’s second wave. The nation is in the grips of a medical health emergency. Health care infrastructure has been torn by the scarcity of doctors, nurses, vaccinations, medicines, and oxygen cylinders. The surge in mortality punctuates the silence in the air. The situation is alarming, and there is a sense of urgency to overcome with the deadlier second wave of the virus at the earliest. Meanwhile, the citizens’ essential needs—food, groceri

By Jared McGriff, Tannu Sharma

May 19, 2021 · Solutions

Proof of Delivery—Why and How it can help your business grow

Home deliveries: The trend born out of the need has a long way to go. The concept of on-demand delivery has reached new heights in recent years. The graph of delivery businesses is up and to the right. Delivery business thrives on making its services efficient and satisfactory to its end customers. The addition of the “Proof of Delivery” feature ticks all the required boxes and leverages the true potential of an on-demand delivery business with concrete last mile tracking. What is Proof of

By Jared McGriff, Tannu Sharma

May 18, 2021 · Solutions

5 Mistakes every on-demand startup should avoid

To err is human. Entrepreneurs are no different. There are inevitable mistakes that any entrepreneur can make—a newbie or a pro. However, some errors can be costly for many startups and result in significant failures. Once small scale startups such as Zomato and Amazon have now expanded exponentially. The underlying inquisitive approach and proactive decisions of their vibrant founders is an inspiration to all. In this blog, we put together a list of common mistakes that startups make and offe

By Jared McGriff, Tannu Sharma

May 14, 2021 · Solutions

4 Myths about delayed deliveries and the realities of dealing with them

Meeting customer expectations with on-time delivery is a priority for every on-demand delivery business. ETA mismatches & delivery delays can irreparably damage the customer relationship and overall retention rates. A high rate of delayed deliveries is usually an indicator of poor management visibility and inefficient controls in the delivery process. Consistent inability to reduce delay rates shows up as acceptance of status quo and leads to habit formation. Regardless of the quality of servic

By Jared McGriff, Tannu Sharma

May 6, 2021 · Solutions

5-step plan to enhance the productivity of your field agents

As on-demand services and gig work takes center stage, customers look for excellence in every aspect. Businesses are no longer competing on price. Acquiring and retaining customers through delightful experiences is the new battleground. If you are a part of this fast growing economy, you will agree that the productivity of field agents goes hand in hand with the operational efficiency of your business. Having established the role of field agents in your business success, let us understand what

By Jared McGriff, Tannu Sharma

May 5, 2021 · Solutions

Everything you need to know about delivery management technology

In the age of Amazon, are you still struggling to compress your delivery time and delight your customers? Is the process to arrange and manage deliveries turning out to be a herculean task? So what’s next. You need to find the right balance to cover all the aspects of your delivery processes. How? You need to pick delivery management software that integrates with your existing applications and extends its capabilities. Innovate by focusing on your delivery logistics, not your delivery technolog

By Jared McGriff, Tannu Sharma

May 4, 2021 · Solutions

Are your delivery drivers reaching customers on time?

Happy Customers. Revenue Growth. Quick Expansion. Do these words resonate with your delivery business goal? Let’s see how fast and far you can achieve them in the existing on-demand space. Competitive options make it easy for customers to start looking for other options if they do not get desired experience through your services. Are you confident that your services are reaching your customers in the expected time frame, or are you on the verge of losing your potential customers? In both scen

By Jared McGriff, Tannu Sharma

February 4, 2021 · Product

Introducing Insights—location intelligence for your business

An aggregate view of your fleet’s operations powered by location intelligence Ask any fleet owner about his biggest nightmare while managing the fleet and he will admittedly discuss the exhausting task of keeping track of the fleet's in and out movement. Knowing your fleet’s location timeline and getting insights about location accuracy is no longer a luxury. End-to-end mileage tracking and pinpoint location accuracy have become a keystone of operations decisions important to the business.

By Kishan Emens, Jared McGriff

December 11, 2020 · Customers

Gig workers use location-powered Beans app for improved delivery efficiency

Palo Alto-based Beans uses proprietary data and machine learning to map the exact location of destinations like building entrances, emergency exits, and elevators in apartment complexes, hospitals, and dorms. This data is useful for public safety, logistics, and utility companies—but cofounder and Chief Business Officer Akash Agarwal explains that the Beans app has developed an affectionate following among gig workers using it to streamline their deliveries. We’ve just seen the DoorDash

By Jonathan E Cowperthwait, Jared McGriff

December 3, 2020 · Customers

How Xpheno built trustworthy field force automation

Xpheno is a three-year-old recruitment and staffing solutions company that began using HyperTrack earlier this year. We had questions for Xpheno’s Prasadh M S about changing a slow-moving industry, building with the HyperTrack platform, and faces. What’s new in recruitment and staffing? If a recruiter dozed off at his or her desk about a decade and a half back and woke up today, they would find nothing’s changed. Tools have come, but the whole sophistication hasn’t changed. A lot of us

By Jonathan E Cowperthwait, Jared McGriff

October 15, 2020 · Product

Introducing the logistics performance Scoreboard

A single view of what’s happening today, historical averages, and key trends Beginning today, every HyperTrack user has access to the Scoreboard, an aggregate view of your location tracking app's operations. Now, at a glance, you can understand the health of key performance indicators and use visualizations to quickly spot trends. The difference between location data and location intelligence HyperTrack’s live location tracking is the easy way to power on-demand commerce and improve customer

By Kashyap Deorah, Jared McGriff

October 9, 2020 · Customers

“We can implement the flow that we want”. Our Q&A with Goodbox

Totally customizing the delivery workflow and saving supermarkets from nightmares with 2.5 engineers. Goodbox is a Bangalore-based platform that connects supermarkets with their customers and facilitates local deliveries; they use HyperTrack to manage delivery dispatch. Mahesh Herle is co-founder and Chief Technology Officer. What does HyperTrack help you do? Goodbox is similar to Instacart in the US, except we take care of 100% of the deliveries—whether the order comes through Goodbox o

By Jonathan E Cowperthwait, Jared McGriff

September 21, 2020 · Customers

“We just implemented it.” Our Q&A with TopServe

How to launch a food delivery app in a week, thrive as a startup founder, and pronounce the CEO’s name TopServe is a Prince Edward Island, Canada, firm that operates contactless dine-in, takeout, and restaurant delivery services. We checked in with Nicholas Cameron, TopServe’s founder and chief executive. How do you describe what TopServe does? Technology for restaurants. That’s basically what I say. We’re software for restaurants. “What type of software?” “Well, we’re going to try to do

By Jonathan E Cowperthwait, Jared McGriff

September 17, 2020 · Product

The new Nearby API: on-demand dispatch and routing just got easier

A superhero movie starring you INT. A SUPERHERO LAIR — NIGHT YOU: We’ve received the signal, Alex. Sam needs green curry. Quick, where are the deliverers? ALEX: Johnny is 4 minutes away from here, and right now, he’s on foot. Thomas and Ahmet are both driving; they’re more than 5 minutes away. Whom should we assign the order to? YOU: Tell Johnny to pick up the order at TukTok Thai and deliver it to Sam’s address. Then, send Sam a tracking link with Johnny’s ETA. [Milliseconds later…] AL

By Kashyap Deorah, Jared McGriff

September 10, 2020 · Product

September update: Nearby API, SDKs for Cordova and Ionic, partnership opportunities...

Introducing the Nearby API Supercharge on-demand routing by finding every device near a point of interest The new Nearby API locates app users on demand, figures out which ones are near a location of interest, and returns them as an ordered list with nearest first. * Filter based on metadata to find drivers with specific skills or vehicle types * Find workers near service locations or pickup addresses to decrease turnaround time * Accurately calculate routes and share delivery ETA to incr

By Jonathan E Cowperthwait, Jared McGriff

September 9, 2020 · Customers

“It’s made a big, big difference.” Our Q&A with Groundworks

We synced up with Partha Sarkar, Director of Software Development, to talk customer notifications, Net Promoter Score surveys, and a questionable stereotype about software developers. Groundworks, Inc. is a Virgina Beach, Virginia-based firm that operates over one dozen basement and crawlspace repair brands across the United States, and has been a HyperTrack customer for just over one year. We checked in with Partha Sarkar, Director of Software Development. Tell me about what you’ve built

By Jonathan E Cowperthwait, Jared McGriff

August 31, 2020 · Company

Let’s move up-stack

Why HyperTrack is investing in partnerships I’ve just joined the HyperTrack team to form relationships with software developers and build integrations with platform vendors. Even though my first day was earlier this month, though, my HyperTrack story starts further back. Who in his right mind would leave a steady job to join a small startup during a global pandemic? I’d recently left the JavaScript software registry npm after leading their marketing team and growing the world’s largest commu

By Jonathan E Cowperthwait, Jared McGriff

June 24, 2020 · Technology

Impact of iOS13 and iOS14 permissions on background location access

Consumers expect apps to access location while the app is in use in the foreground, be it turn-by-turn navigation, blue dot on the map, or location-based content. Users have different expectations from work apps. Field service management, salesforce automation, gig work, fleet automation, and delivery management apps stay in the background most of the time, while the user is focused on fulfilling work on the field. Business uses high-frequency location for routing orders, tracking progress, shar

By Eugene Tulushev, Jared McGriff

June 11, 2020 · Solutions

5 ways to catch no-shows before they happen

No-shows are the worst nightmare for logistics fleets. No operations manager wants to spend hours in a day finding out about a no-show from the customer, and then scramble in the moment of anxiety to rescue the situation. HyperTrack has five ways to catch no shows before they happen! Note: All examples in this post use real trips that have been anonymized to protect customers' privacy. 1. Driver is delayed on the way We use live location to infer delays. Delay is likely when the estimated r

By Kashyap Deorah, Jared McGriff

May 15, 2020 · Solutions

Accurate distance computation using location and maps

Distance is money. For businesses on the move, distance covered by the fleet is used to reimburse fuel, pay out contractors, charge customers, and expense workers. Inaccuracies in either direction lead to friction between the payer and payee. Over-billing leads to the customers and businesses losing out, and under-billing leads to employees and contractors losing out. And yet, accurate distance computation remains evasive. This post illustrates the technical challenges using real-life examples a

By Sanchit Sharma, Jared McGriff

May 8, 2020 · Solutions

Supply chain transformation from distribution to fulfillment

The past decade (2010-2020) witnessed a profound shift in consumer behavior for food, groceries and medicines from in-store to at-home experiences due to convenience. The global pandemic (2019-2020) caused an overnight shift from in-store to at-home delivery for essential services due to compulsion. Retail chains must accelerate their transformation from distribution-driven supply chains to fulfillment-driven supply chains now. In-store experiences transform to at-home experiences Brick-and-m

By Kashyap Deorah, Jared McGriff

April 22, 2020 · Product

Introducing Playground for developers to build their live location use case

Product development teams can now build live location use cases within minutes using Playground. It brings the power of live location tracking at your fingertips. You can now control tracking of your devices from the cloud and get inline code snippets to copy-paste into your application. Playground works with all apps built with HyperTrack and pointing to your account. Besides starting and stopping tracking on devices, it may be used to modify device names & metadata, and start & complete trips

By Kishan Emens, Jared McGriff

April 6, 2020 · Solutions

Helping essential service fleets respond to COVID-19 worldwide

We are committed to the safety of the essential service workforces and the communities that they service. As the novel coronavirus sweeps the world, we wanted to see how the patterns of service workforces changed with government mandated social distancing. On March 25th, India's Prime Minister Modi announced a shelter-in-place order for all states. This drastically reduced the movement of devices as the workforce trimmed to essential workers only. “Every district, every lane, every village wil

By Kishan Emens, Jared McGriff

March 24, 2020 · Product

Live location tracking with Node.js and Python

Product development teams around the world are creating applications powered by real-time location tracking. Now these teams have the power at their fingertips, to control tracking of mobile devices from the cloud, with Node.js and Python. This functionality is delivered through RESTful Devices and Trips APIs that can start and stop tracking on any app built with HyperTrack. Many of you developers favor programming languages such as Node.js and Python. To make it simpler, easier, and faster for

By Alex Kishinevsky, Jared McGriff

March 23, 2020 · Product

Location history of app users as a timeline

Mobile phones have powerful sensors to log detailed information through location tracking app and know about users' movements with their permission. Replaying the location timeline as a polyline on the map makes the journey come to life. Splitting the polyline of location history  into activity segments helps understand the key moments in the journey. Augmenting the activity segments with cool data like steps, distance and addresses gives useful context about the location accuracy in the  journ

By Thomas Raffetseder, Jared McGriff

March 16, 2020 · Technology

Evolution of location access on Android

In Sep 2008, Android provided developers with the ability to use GPS location with app users' permission as part of the first Android 1 (API 1). Millions of apps have been built using location-based services in creative ways since then. As more apps started using location in the background, and sending this data to servers for use by applications outside the device, Android  started setting some rules of the game to manage battery drain and user privacy. Beginning with Android 8 (API 26) in Aug

By Denys Soroka, Jared McGriff

March 12, 2020 · Product

Live location dashboards for large field operations teams

Operations managers for large fleets require the proper tools to map their tracked assets, identify anomalies, and foster an efficient workforce. Listening to dozens of ops managers, and watching them analyze their team's location data, we developed a better understanding of our customers' objectives. They needed a tool to quickly assess the activity of their devices, dive deep on a device's history when needed, and view devices by groups corresponding to their org hierarchy. In response to the

By Kishan Emens, Jared McGriff

February 20, 2020 · Product

Build your own location tracking app in an hour

Mobile apps are driving the digital transformation of logistics. The small-sized workforce with clipboards and large-sized logistics fleets with custom handheld devices, have both moved to mobile apps alike. A modern workforce automation or fleet automation solution must have a mobile friendly location tracking  app for drivers as they are out and about performing their deliveries and service visits. Product development teams building logistics automation for fleets of all sizes around the glo

By Denys Soroka, Jared McGriff

February 18, 2020 · Product

Free 100k events per month in your developer account

Building live location apps is harder than it needs to be. From location-based services to live location API Building apps that use device location to create experiences on the same device is well solved by OS and maps. This power has been available to developers at large for over a decade now. The OS calls it location-based services. Building apps that use device location in the cloud to create experiences on other devices is unsolved. A few companies in the world have invested tens of milli

By Kashyap Deorah, Jared McGriff

December 20, 2019 · Product

Spin up your own ride-sharing app in an hour

We were encouraged when the developer community went nuts with the open-source Uber-for-X sample app built with HyperTrack in 2017. Since then, we've only seen more and more demand from ride-sharing, gig-economy, and Uber-for-X apps using HyperTrack for live location. We followed up with the open-source ride-sharing sample projects (iOS, Android) built with HyperTrack v3. And once again experienced a great response from the developer community. A lot had happened since 2017: we revamped our ent

By Jared McGriff, Eugene Tulushev

December 2, 2019 · Customers

A&B Courier builds asset management application with location tracking

A&B Courier, the leading courier and trucking company of Ontario, Canada, has built an in-house asset management application with HyperTrack’s live location tracking APIs. A&B Courier is a 39-year young logistics company with a significant delivery volume on the move on any given day. HyperTrack interviewed their Client Relations Manager, Eric Geiler, to talk about their industry-leading platform. Here are the transcribed excerpts. What prompted you to build asset tracking through the app? Fo

By Jared McGriff, Kashyap Deorah

November 27, 2019 · Company

Add live location tracking to any app in minutes — and my HyperTrack story

This is a guest blog by Gavin Sherry (Co-founder and CEO of Autonomic, now a subsidiary of Ford Motor Company) who recently joined the HyperTrack Board of Directors. Prior to Autonomic, he was VP Engineering at Pivotal. Here, Gavin is seen writing a check to HyperTrack in a parking lot after first joining the company as Advisor. I first met Kashyap Deorah a year ago thanks to an introduction by Rohan and Arjun Malhotra of Good Capital. I’m lucky to meet the founders of early stage compani

By Jared McGriff, Guest Author

November 25, 2019 · Solutions

Digital transformation of enterprise fleets

In August 2011, Marc Andreessen wrote a guest article for the Wall Street Journal explaining Why Software Is Eating the World. At the time, I was running the digital commerce subsidiary of a leading retail conglomerate with 30,000 employees. We called ourselves digital commerce, and not ecommerce. Our vision was to digitize the group assets to build the future of retail. Some called it omni-channel commerce, others called it connected commerce, and if it were 2019, we would call it digital trans

By Jared McGriff, Kashyap Deorah

November 18, 2019

redBus launches ridesharing with live location tracking

This is a guest blog by Phaneesh Gururaj, Vice President–B2C Engineering at redBus redBus is the world’s largest online bus ticket booking service trusted by over 20 million users. In June 2019, we launched a ridesharing service rPool (bike-pool and car-pool) for our users to commute smartly where they can reduce traffic and also save money on their daily commutes. Verified redBus users can share their car rides with each other in a privacy-protected manner and make their daily commute fun.

By Jared McGriff, Guest Author

November 4, 2019

Trip replay asset

By Jared McGriff, Kashyap Deorah

September 30, 2019 · Product

Build live location dashboards for operations managers in 3 steps

Here’s a good question to write on a Post-it Note and put on your desk: “What assets do we have right now that we’re not taking advantage of?” - Bill Walsh You can only improve what you can measure. Asset tracking opens the road to better asset utilization by revealing opportunities to take advantage of your assets. While telematics does a great job of tracking vehicles, drivers carrying supercomputers with powerful sensors in their hands (mobile phones) open a new opportunity–asset tracking t

By Jared McGriff, Alexander Graebe

September 27, 2019 · Product

Build live location sharing for customers in 3 steps

If you can live track your $5 ride turn-by-turn, why should it be hard to track other things of value? Where’s my Ethiopian food order, or my kid’s school bus, or my prescription meds, or the 2:30 pm plumber appointment, or the same day courier delivery that I paid extra bucks for? Businesses delivering products and services to customers within time-critical windows have started using apps for their mobile workforce to manage their work. Now, these apps need to become location-aware like those

By Jared McGriff, Alexander Graebe

September 9, 2019 · Product

Open source sample app to track the movement history of your workforce

One of the first questions we grow up answering and then grow up to ask–“How was your day?” We built an app just for that! This sample app–built by and with HyperTrack–helps the team track our movement throughout the day. Places visited, commutes taken, walks to lunches, drives to meetings … really the timeline of movement from place to place, a.k.a. Placeline. Our team actively uses this web app to test the readiness, accuracy, and quality of new platform features like geofences as part of t

By Jared McGriff, Alexander Graebe

August 19, 2019 · Product

Integrating with our APIs just got easier

Improved capabilities and better integration experiences are coming your way! This week, we rolled out the following updates to our APIs: 📲 Review device status Understanding the state of tracked devices is now simpler than ever. When the device is active, you get the last activity with the time it was recorded on the device. When the device is inactive, you get a list of enumerated reasons whether it happened due to permissions, settings, programmatic or something else. Besides active and

By Jared McGriff, Alexander Graebe

August 15, 2019 · Product

Build live location dashboards for asset tracking with ReactJS

You can now build your own live location tracking dashboard with ReactJS. Before this, HyperTrack dashboard views were available to embed as iframes and that will continue to work. To customize your dashboard experience–swap out the map layer, change the icon, add tool-tips, swap out the device list, and more–use this newly released React Views module. What's your use case? Businesses tracking workforce on the move with HyperTrack have different needs. Oil pumpers servicing stations in the mi

By Ahmet Calis, Jared McGriff

July 19, 2019 · Product

Build live location sharing in your app with these open-source samples

The order is on its way. The clock is ticking. There is a diversion due to the roadblock. OMW is about to become OMG. The customer is waiting. The supervisor will make a call if it's not marked done by the scheduled time. Answering the call to explain the situation will be stressful. Finding a way to get to the customer in time is more stressful. Share live location with the customer and supervisor when on the way. All anxieties get a relief. Deliveries, services, sales, transport, and anythin

By Jared McGriff, Eugene Tulushev

July 11, 2019 · Technology

How we built a serverless architecture with AWS

Our customers go serverless for live locations with HyperTrack. They use us as a managed service for live locations. They do not need to build and manage the servers to ingest, process, store, provision and manage anything related to the live location of their app users. Turns out, we practice what we preach! We go serverless for our platform with AWS. For ingesting the data streams from our SDKs, processing them for accuracy, making locations available for real-time features, and persisting d

By Jared McGriff, Thomas Raffetseder

July 8, 2019 · Product

New Trips API, short URLs for shared views, and dashboard live support

Today, more HyperTrack features are coming your way! Check out the details below and don’t forget to tell us what we should build to make your life easier.   💼 APIs: Create, manage, and track Trips The new Trips API is now live! You can specify a destination and get the estimated route and time to a destination that updates in real-time as the device moves. Starting trips couldn't be easier: You will also receive webhooks for arrival and exit at the destination, and a trip summary after you

By Jared McGriff, Alexander Graebe

June 13, 2019 · Company

HyperTrack Culture

Culture eats strategy for breakfast - Peter Drucker We are now 15 people, between San Francisco and Ukraine, with some in transit from Bangalore to San Francisco. All team members have joined in the last 9 months, 10 joined in 2019. When we got together in Istanbul for our offsite in May, TEAM showed up as the top strength in our SWOT analysis. During one of many team lunches, we went around the table to answer why we joined the company. Team members were authentic and open in their sharing. A

By Jared McGriff, Kashyap Deorah

June 10, 2019 · Product

V3 Updates: React Native quickstarts, improved webhooks, and embeddable views

We have a lot of exciting news for you! Many asked for a React Native quickstart, improved webhooks, and embeddable views. Today, we’re delivering! 📦 React Native: Quickstarts now available You can now jumpstart your React Native integration using the new quickstart. 👌 Webhooks: Device updates You can use three new types of webhooks: * Activities: when a stop, walk, run, cycle or drive happens Outages: when permissions are denied for your app, disabled for the device, and more * Stat

By Jared McGriff, Alexander Graebe

May 28, 2019 · Company

Painting the town green with HyperTrack

We use two tools as we build HyperTrack. 1. A home-grown server-less JS tool called Atlas. It chomps up a stream of location, activity and health events as JSON and spits out a map. After initial load, the JS module updates the stream in real-time and renders it in a Mapbox-Leaflet view. 2. The React JS front end of HyperTrack product used by our customers. It consumes a stream of location, activity and health events through a GraphQL end point. After the initial query, the GraphQL client upd

By Jared McGriff, Kashyap Deorah

May 3, 2019 · Product

HyperTrack V3 makes live location tracking easy for app developers

Building apps with live location tracking is harder than it needs to be. HyperTrack V3 just fixed that. “At first we thought: OS gives you GPS location, and maps give you everything else. Why do we need HyperTrack?! And now after 8 months of using HyperTrack, I wonder how we ever thought of doing it ourselves.” — Android developer for gig economy app in San Francisco Say you or your customer has a fleet of workers on the move. You are building an app for the fleet to manage their work while

By Jared McGriff, Kashyap Deorah

October 4, 2018 · Solutions

Reducing on-demand delivery time with activity data

On-demand delivery networks connect a three sided marketplace made of merchants, customers and delivery riders. Performance of an on-demand delivery is measured as delivery time–time taken from placing the order to delivery to the customer. Reducing delivery time leads to happier customers, higher income for delivery riders, and better business for the on-demand delivery company. The process to reduce delivery time begins with quantifying how time was spent on past deliveries, then forecasting

By Jared McGriff, Kashyap Deorah

August 29, 2018 · Solutions

Heartbee–a family safety app built with HyperTrack

This is a guest post written by the winners of the HyperTrack hackathon at Angelhack's San Francisco Global Hackathon in July 2018 For their Global Hackathon series, Angelhack's San Francisco hackathon focused on the theme of seamless technology. With a wide range of challenges presented by Angelhack and a handful of tech sponsors, this hackathon allowed us to create something cool that incorporated APIs and specific open-source technologies. We wanted to build an app for the Fitbit Ionic devic

By Guest Author, Jared McGriff

March 22, 2018 · Technology

Movement part 3 — Real-time

This is part three of a ten part series about building movement-aware applications. In the previous parts, we talked about the challenges in generating movement data from the OS and then ensuring accuracy. In this part, we will talk about making movement data available for consumption in real-time. We will talk about use cases that need real-time data and hurdles we need to overcome to deliver that. Introduction Imagine if it took half a minute to generate the receipt for your Uber ride. Both

By Nilesh Trivedi, Jared McGriff

March 20, 2018 · Product

HyperTrack supports the new Transition API for Android Activity Recognition

Today, Android announced Activity Recognition's new Transition API. HyperTrack was amongst the few pre-release evaluation partners for the Transition API (hat tip to our friends at Life360 for making the connection). We have been testing the API for over 3 months now and experienced significant improvements. Starting today, the HyperTrack SDK is available in production with support for the new Transition API. Why activity matters HyperTrack launched its public Beta in the summer of 2016 becau

By Kashyap Deorah, Jared McGriff

March 12, 2018 · Customers

How Trucke is moving the needle

This is a guest post by Josh Amaku, co-founder and CTO at Trucke. About Trucke Trucke is a startup reinventing the moving experience. We are disrupting the industry by applying the core principles from the on-demand economy. The company was founded in 2016 out of Texas and currently services multiple cities in the area. How Trucke Works In typical on-demand fashion, Trucke customers put in job requests that are fulfilled by individuals who have signed up to work on the Trucke platform. Whe

By Guest Author, Jared McGriff

February 26, 2018 · Technology

Movement part 1 — OS

This is part one of a ten part series about building movement-aware applications. Introduction This article is focused on Android and iOS when talking about the evolution from location to movement because they represent 99.7% market share at the time of writing this article. App development, as we know it today, began with the general release of these two Operating Systems to developers in 2008. At first, a few hundred apps were published on the platforms at the time of release. At the start

By Ravi Jain, Jared McGriff

February 15, 2018 · Technology

Movement — Introduction

This is the introduction to a ten part series about building movement-aware applications. Mobility The mobile phone was invented so users could stay connected while on the move. And then mobile phones got smarter and staying connected evolved from voice to apps. App developers used location-based services to be aware of their users’ location and power better app experiences using location. Location-based services The leading Operating Systems provide primitives to get user location as poin

By Kashyap Deorah, Jared McGriff

February 9, 2018 · Product

Uber vs HyperTrack location tracking experience

I was in an Uber the other day. I used their Share ETA feature in the app so my friend could track my ride. In parallel, I shared my live location using HyperTrack Live (iOS, Android). This is how the two experiences stacked up for my friend who recorded the tracking session on Safari. What am I looking for? 0:00-0:03 - Something seemed off in the Uber experience. The ETA showed 13 minutes but the vehicle was stuck at the same point as the last time he had loaded the page half an hour ago. 0

By Kashyap Deorah, Jared McGriff

January 15, 2018 · Customers

How A/C equipment provider P&T Ltd refreshed its delivery experience with HyperTrack

This is a guest post by András Takács, Development and Marketing Manager at Planning & Trading Ltd. First, some background P&T Ltd imports and distributes A/C units in Hungary (where it is the exclusive importer of the Midea brand) and other European countries. It was founded in 1997, before the cloud was at the heart of any well managed business. In 2009, we implemented SAP. It allowed us to start building robust software for our specific business and operational requirements. This sounds l

By Guest Author, Jared McGriff

December 19, 2017 · Technology

HyperLog: Android Remote Logger Library for Debugging

HyperLog, a utility logger library for Android on top of standard Android Log class for debugging purpose. It is not easy to debug live mobile apps or libraries, or create every possible environment in which your end users use your app because of the variety of Android devices and variety of Android versions. It is very difficult to replicate every possible configuration and reproduce every single bug that could possibly occur when millions of users use your app. During mobile app development,

By Ravi Jain, Jared McGriff

December 1, 2017 · Customers

Augmento–a social path time machine built with HyperTrack

This is a guest post by Ed Arenberg. Ed built one of the top entries at the HyperTrack hackathon at API World 2017 in San Jose. Here is the demo video. Introduction Augmento is a platform for realizing a social path time machine. This allows people to record paths and view paths created by others, where the path is annotated with social posts (tweets, pics, etc.). To create a path, turn on "record" and use your phone in a normal manner, posting to social services as desired. Stop recording wh

By Guest Author, Jared McGriff

November 15, 2017 · Company

HyperTrack got PyConned

PyCon is the largest annual gathering for the community using and developing the open-source Python programming language. HyperTrack decided to be a part of PyCon India 17 as a Platinum sponsor. We were very excited to be a part of PyCon. In this two-day event, we aimed to build relationships with the Python developer community, organise a hackathon with HyperTrack APIs and introduce developers to the power of our stack. On the first day of PyCon, we reached the venue early and set up the Hyper

By Ravi Jain, Jared McGriff

November 4, 2017 · Company

HyperTrack at Code-off 2017 Hackathon

Last week Hypertrack team was at IIIT Delhi as one of the main sponsors for Women Who Code’s Code-off hackathon. Around 150 students from all corners of Delhi region participated, and needless to say we had a great time mentoring the teams as they burnt the midnight oil. The hackathon had 5 major tracks (Health, Music, Cyber Security, Agriculture, Tech education) with great prizes for top 3 hacks built across any of these tracks. There was also a special Hypertrack prize for best hack using hy

By Kashyap Deorah, Jared McGriff

October 12, 2017 · Solutions

Build Order Tracking with HyperTrack and Firebase

This is a guest post by Veeresh Charantimath, Android Developer at Grow Fit, and Arpit Goyal, Head of Consumer Engineering at Grow Fit. Veeresh and Arpit were the first to use HyperTrack with their Firebase app, and we felt it would be great to have them share their learnings building on the two platforms together. At Grow Fit, we deliver healthy, and packaged food. Every package is prepared fresh from scratch every day, and dispatched within 30 minutes of preparation. Tracking these dispatches

By Guest Author, Jared McGriff

September 27, 2017 · Solutions

API World 2017 Hackathon: and the winner is...

API World 2017’s Hackathon is a wrap. Jeez it was fun. 65 teams formed during the week-end. 21 teams started working on HyperTrack's challenge. 10 managed to pitch with a complete demo. Here’s a review of our top 3, starting with our winner: BikeShare - peer-to-peer bike sharing These five 2nd-year students from the National University of Singapore absolutely killed it. They had the best working prototype, best presentation and were the quickest to post their code to GitHub. Not to mention

By Sebastien d'Ursel, Jared McGriff

September 23, 2017 · Company

Come join us at API World 2017 Hackathon

We’re super excited to be sponsoring API World 2017’s hackathon. The event will take place on 23 & 24 September in Palo Alto, California. It is considered to be the largest API hackathon in the world. Why are we sponsoring it? HyperTrack is still in its early days. There’s so much we need to better understand. What are your needs? What are your pain points? How do you work? What do you value? What do you dislike? How can we make it easier for you? Is what we are trying to do even clear? We’re

By Sebastien d'Ursel, Jared McGriff

September 7, 2017 · Product

Releasing Ionic Native wrapper for HyperTrack

This is a guest post by Daniel Olivares At my company, we develop custom software solutions for customers, whether they need a mobile or web app for their business, or basically anything that involves technology. A large amount of the projects that we have developed have one thing in common: location awareness and tracking. This is why we have been experimenting with HyperTrack. We are currently building an app which heavily depends on asset tracking, so we naturally were forced to make a choi

By Guest Author, Jared McGriff

August 25, 2017 · Product

Build Uber-for-X within a day using HyperTrack

Uber’s business model has given rise to a large number of Uber-for-X services. Among other things, X equals moving, parking, courier, groceries, flowers, alcohol, dog walks, massages, dry cleaning, vets, medicines, car washes, roadside assistance and marijuana. Through these on-demand platforms, supply and demand are aggregated online for services to be fulfilled offline. Core features for an Uber-for-X product The following applications built with user movement are at the core of develo

By Abhishek Poddar, Jared McGriff

August 22, 2017 · Company

Drawing inspiration from LEGO

“Cogito ergo sum” (I think therefore I am) – René Descartes Humans are superior if not unique compared to other animals in our ability to imagine. We use our imagination to survive as a species and derive primal pleasure from building on our imagination. A century old toy company called LEGO re-invented itself in 1947. Instead of creating readymade toys they started creating bricks that children could use to build their own toys. When asked about how big the idea could be their CEO said “imagin

By Kashyap Deorah, Jared McGriff

July 31, 2017 · Product

Build live location features in a day

What is common between a home delivery service for retailers in Paris, an address service for logistics companies in Nairobi, and a bike sharing service for commuters in Chennai? Firstly, location features are a core part of their product stack. Secondly, their developers use an API that just works in their city, country, and continent. Lastly, they were able to build their location feature on the same day as signing up with HyperTrack. Developers use third party APIs for control flexibility an

By Abhishek Poddar, Jared McGriff

July 24, 2017 · Technology

Creating a binding for Swift frameworks in Xamarin

Xamarin is one of the more popular platforms for developers to build apps across platforms. In our goal to make it easy for developers to integrate the HyperTrack SDK into their apps, we were looking to support the Xamarin developer community. This turned out to be harder than we initially thought because Xamarin does not directly support Swift frameworks. We ended up building a binding for our Swift framework in Xamarin.iOS so Xamarin developers could integrate the HyperTrack SDK for iOS. If yo

By Ravi Jain, Jared McGriff

July 23, 2017 · Technology

Practical guide to deploying applications with AWS ECS, ALB, and ASG

If you are new to hosting applications on AWS or considering switching to AWS then this article is for you. An array of AWS services are at play to deploy your production application for the world to use. It gets difficult for a beginner to get a full picture of how these services work together. And it’s overwhelming to sift through all relevant AWS docs. In this post we will specifically talk about EC2 container service (ECS) Application Load Balancer (ALB) Auto Scaling Groups (ASG) and how th

By Amit Rathi, Jared McGriff

July 21, 2017 · Product

Mock user movement to test your location feature

App developers want to thoroughly test the happy path and exceptions in the product experience before shipping to customers. Developers need a way to mock user movement to test their live location features before releasing the app. This involves mocking user location and movement that is as close to real world behavior as possible. Both Android OS & iOS provide APIs and tools to simulate such location data but these tools are insufficient. They provide a stream of locations (latlongs) but do not

By Piyush Gupta, Jared McGriff

July 19, 2017 · Product

How to detect fraudulent mock locations on Android

Ever struggled with users mocking locations in your Android apps? Mock location apps have gained popularity amongst app users on the back of Pokemon GO and an increasing number of location tracking apps. A large number of users have discovered the power of mock location apps in order to fake their locations and game the system. Ironically mock location app were created by developers as a tool to test location features. What started off as a solution for app developers has now become a widespread

By Piyush Gupta, Jared McGriff

July 13, 2017 · Customers

Using HyperTrack to simplify logistics ops at Grow Fit

This is a guest post by Jyotsna (Jo) Pattabiraman, Founder/CEO of Grow Fit, and Arpit Goyal, Head of Engineering at Grow Fit Grow Fit prevents lifestyle disease through a combination of data science, medical science, and behavioral insights. With over 300 million Indians at risk of lifestyle disease, we believe in preventing and even reversing lifestyle disease by addressing its root causes – nutrition, stress, sleep, and activity – through a combination of expert advice and customized products

By Guest Author, Jared McGriff

June 12, 2017 · Customers

Goibibo testing HyperTrack to power live tracking for its intercity cars platform

This is a guest post by Raj Gupta Product Manager Goibibo Goibibo offers goCars, a safe & reliable way to book intercity cars & airport transfers. As an all-encompassing platform, goCars enables users to cover their city-to-city journeys in shared or exclusive cars. Booking an intercity cars In today’s age, every user expects the feature to live track the car as soon as they have booked one. We had originally set out to build this infrastructure internally but soon faced questions like: *

By Guest Author, Jared McGriff

June 12, 2017 · Company

Standing on the shoulders of giants

“We are like dwarfs sitting on the shoulders of giants. We see more and things that are more distant than they did not because our sight is superior or because we are taller than they but because they raise us up and by their great stature add to ours.” – John of Salisbury Metalogicon circa 1159 Welcome Naren Gupta (Nexus Venture Partners) and Kevin Hartz (Founders Fund) as Series A investors in HyperTrack! I first heard about Naren when moving back to India from the Silicon Valley in 2007. He

By Jared McGriff, Kashyap Deorah

June 10, 2017 · Technology

Real-time location tracking with near-zero battery impact

The HyperTrack SDK is active on thousands of devices through 100+ apps across the globe. Users represent all 6 inhabited continents, 2 major smartphone Operating Systems, several tracking use cases and markets, and a variety of network and GPS conditions. We implemented a way for the SDK to record overall battery consumption on the device during the time it was active. This is our first battery benchmarking exercise at a reasonable scale. This goes beyond small scale tests we had done with dozen

By Jared McGriff, Amit Rathi

June 8, 2017 · Customers

Delighting the customer delight team at Zomato

This is a guest post by Pradyot Ghate, Product Lead at Zomato We are committed to delivering a simple and hassle-free online food ordering experience to our customers. The customer delight associates at Zomato are the rockstars who make this happen. At peak hours, these associates handle thousands of queries in real-time and a majority of these queries are “where is my order?”. We invest to empower them with technology to make them efficient. With real-time order tracking powered by HyperTrack

By Guest Author, Jared McGriff

June 6, 2017 · Customers

Live order tracking on Golang, open sourced by RoseRocket

This is a guest post by Alex Luksidadi CTO and co-founder of RoseRocket a Y Combinator backed transportation management system for trucking. At RoseRocket we are building a modern transportation management system for trucking companies. Our product eliminates costly paperwork and data entry problems and simplifies dispatching and reporting for our customers. As a small team of 10 members working hard on bringing software efficiencies to an old-school and low-tech industry we want to focus on pr

By Jared McGriff, Guest Author

May 29, 2017 · Product

HyperTrack now supports the EU Galileo Navigation System via raw location values

Expanding the ways in which developers can interact with our APIs is important for us and something we take seriously. When we began discussing with the EU’s GSA about our inclusion in the Galileo Hackathon we knew that a new feature needed to be added to our API: raw location values. With Android 7.0 Google introduced the ability for developers to access raw location values from the android.location class and not just those returned by Android’s fusedlocation. The most meaningful piece of this

By Jeremy, Jared McGriff

May 26, 2017 · Company

HyperTrack and GSA Hackathon 2017 In Review

According to Wikipedia a hackathon (pronounced “hakəˌTHän”) is “a design sprint-like event in which computer programmers and others involved in software development including graphic designers interface designers project managers and others often including subject-matter-experts collaborate intensively on software projects.” That was certainly the case when we traveled to Gdansk Poland for the 2nd GSA Galileo Hackathon last week. Piyush and I arrived in Gdansk and were pumped to meet with the m

By Jeremy, Jared McGriff

April 25, 2017 · Customers

Care24: Providing delightful caregiver tracking and ETA experience with HyperTrack

This is a guest post by Siddharth Sharma, CTO at Care24— India’s leading provider of home healthcare services. Care24 is a leading provider of home healthcare services in India and as we scaled our operations we found accurate tracking of our care personnel to be a very important factor in service delivery. We already had our own app and were faced with the classic build vs. buy decision. As an early stage company we have to be very judicious with our resources. While we wanted tracking as a co

By Guest Author, Jared McGriff

April 24, 2017 · Product

Build location tracking of at-home service visits in Android

Location tracking is driving forward thinking services businesses around the world to build mobile marketplaces that connect freelance and in-house service professionals with local consumers. Services like home healthcare beauty auto mechanic laundry cleaning services handyman pickup and delivery are booked with the tap of a button and serviced by professionals who use an Android or iOS app to manage the visits. Live location of such service professionals can be useful to assign jobs based on l

By Abhishek Poddar, Jared McGriff

April 23, 2017 · Solutions

Why building live location features requires more than maps APIs

The next generation of location-based services uses live location to make assignments, track orders, track miles, personalize experiences, and power great product experiences. A fleeting glimpse by product managers and developers might lead to a false view that maps platforms are sufficient to build these features. This post covers what maps do and don’t. Say you want to build an in-app tracking view of an order. It needs to be a smooth experience (think animated icons) with accurate location (

By Kashyap Deorah, Jared McGriff

April 18, 2017 · Technology

The pitfalls of using location streams as an interface for building live location features

Developers build live location features in their product because it is core to their business. In the process they end up having to build infrastructure. Developers who have built and operated this underlying infrastructure on their own have a deeper experience of the pains involved. Often this is the first time they start questioning if that part of the stack is core to their business and if there is an API for that. In the chance that they find HyperTrack as that API they were dreaming of a ne

By Jared McGriff, Kashyap Deorah

April 5, 2017 · Company

HyperTrack Participating in 2nd Annual Galileo Hackathon

Hackathons are a great opportunity for creative juices to run wild and for the next innovation to be born. Over a short period of time usually 24-28 hours participants are tasked with using a variety of technology and services and fueled by pizza energy drinks and excitement to create something amazing. At HyperTrack we’ve built a plug-and-play location stack that is truly easy to integrate into not only existing applications but also new ideas. This is why we’re excited to partner with the 2nd

By Jared McGriff, Jeremy

March 28, 2017 · Company

Live Location Sharing by Google Maps and Facebook Messenger

On Mar 22, Google announced that users of Google Maps can share their trips and real-time location with friends when on the way. Then on Mar 27, Facebook announced that users of Facebook Messenger can share their live location with friends to make meeting up easier and safer. The news from Google and Facebook comes hot on the heels of the Feb 3 news story that Whatsapp has been testing real-time location sharing. Apple has had Find My Friends app packaged into iOS 9 and later since September 201

By Jared McGriff, Kashyap Deorah

March 23, 2017 · Customers

OkHi moves their location stack to HyperTrack

Here at HyperTrack we value working with our customers to implement our plug-and-play location stack into their existing applications and workflows. It is also very fulfilling when we can come alongside them to experience firsthand their challenges and work together to create solutions. OkHI is one of those companies. With OkHi their mission is to enable the 4 billion people in the world that don’t have a physical address to be included in the same services enjoyed by the rest of the world. The

By Guest Author, Jared McGriff

February 10, 2017 · Technology

For designers who want to take over the world

This is one of the first websites I ever designed — cookfresh.in. It’s now defunct but in its glory days it was a food delivery business. Back then I wasn’t even a good enough designer to mock up pretty web pages let alone build great products. I taught myself design after someone showed me how to use Photoshop in Industrial Design school. Photoshop served as a gateway drug to learn graphic design and then UI and eventually UX. Getting over the discomfort of using Photoshop’s complex interface

By Vibhas Jain, Jared McGriff

February 6, 2017 · Company

HyperTrack — making sense of location

This is a guest post by Ashish Gupta, the newest member of our Board of Directors. Ashish is the only person we know who has been angel investor in four Indian startups that went on to become billion-dollar companies – MuSigma, MakeMyTrip, InfoEdge, and Flipkart. Ashish co-founded Helion Ventures and serves as their Managing Director. He is a Kauffman Fellow and holds a Ph.D. in Computer Science from Stanford University and a Bachelor’s degree from IIT Kanpur, where he was awarded the highest ac

By Jared McGriff, Guest Author

February 6, 2017 · Company

Why we invested in HyperTrack

This is a guest post by Arjun Malhotra, founding partner at Investopad and an early investor in HyperTrack.  There are really no aspects of the business that we do not lean on Rohan and Arjun for. In this post, they share their thought process about the journey so far and where we are headed. In January 2016, we invested in HyperTrack, which provides simple APIs for developers to build dynamic location features such as tracking, metering, trip replays, and live ETAs. The team led by Kashyap an

By Guest Author, Jared McGriff

November 28, 2016 · Technology

Battery Efficient Real-Time GPS Tracking

One question we frequently get asked is “How real time is your tracking experience?” When we respond saying it’s near real time (~4 second latency) the follow up is “You must be collecting GPS locations very frequently; what’s the impact on battery life?” The fact is, we only consume ~5% of battery per hour of tracking. So your fully charged phone can last full day of tracking without breaking a sweat. This blog is a deep dive on how we achieved close to real time tracking with minimal battery u

By Amit Rathi, Jared McGriff

November 10, 2016 · Technology

How we ditched HTTP and transitioned to MQTT!

In the field of location tracking, there needs to be lot of back-and-forth communication between devices and the backend. Device transmits location, activity and health data. Then the backend processes this information, applies business logic on top and sends configuration commands back to the devices in order to orchestrate tracking. These configuration commands determine when to start/stop tracking, frequency at which to collect GPS data (time and distance), frequency at which to transmit GPS

By Jared McGriff, Amit Rathi

October 12, 2016 · Product

Solution: The HyperTrack API framework

Over the past year we have interacted with thousands of developers from over 30 countries and as many industries. These conversations have helped us understand the use cases that compel developers to build location tracking features into their products. Turns out they are forced to build and operate complex location tracking infrastructure to make the features work. HyperTrack APIs have been built to enable these use cases such that developers can focus on features that are core to their busine

By Kashyap Deorah, Jared McGriff

October 12, 2016 · Product

Problem: location/maps APIs are inadequate for developers to build location tracking features

Over the past year we have interacted with thousands of developers from over 30 countries and as many industries. These conversations have helped us understand the use cases that compel developers to build location tracking features into their products. Turns out they are forced to build and operate complex location tracking infrastructure to make the features work. HyperTrack APIs have been built to enable these use cases such that developers can focus on features that are core to their busine

By Jared McGriff, Kashyap Deorah

September 28, 2016 · Company

How APIs make build v buy irrelevant

A traditional distinction that often comes up for users considering HyperTrack (especially business users) is–should I build location tracking in-house or outsource? The thought process then moves on to whether this is a core feature in the product. If so, “we are going to build it in-house,” they say. If not, “we are looking to partner with someone to implement it for us,” they conclude—and that usually means an enterprise-y application with customizations, integration services, and operational

By Kashyap Deorah, Jared McGriff

September 25, 2016 · Technology

Solving true time at HyperTrack

One of the major problems that affects the operation of real-time location tracking is patchy mobile network connectivity. Our users trust our SDKs by plugging them into their apps that are out in the big bad world. We guarantee uninterrupted operation of the app regardless of network connectivity. Our SDKs are built to be offline-first. Collecting and handling location data on the smartphone is resilient against bad network. As a result it is considered to be the source of truth for all data in

By Arjun Attam, Jared McGriff

September 19, 2016 · Customers

echo tech team geeks out with location tracking

As engineers we want life to be easier than breathing. We want apps to replace unnecessary (random) human interactions bots to replace assistants even swiping left or right over the awkward effort of initiating contact the 90’s way.  Usually these thoughts find little resonance with the ‘others’ but here’s a use case where we finally felt accepted understood at one at last with those who think Calculus was primarily a Tintin character. Every other evening we’re out for drinks or a movie or some

By Jared McGriff, Guest Author

September 11, 2016 · Technology

Our framework for real-time filtering of location streams

One of the biggest challenges with movement tracking is dealing with volatile quality of smartphone location. Numerous factors affect location accuracy such as: * Quality of GPS receiver * Source of signal (GPS, WiFi, cell tower triangulation) * Environment (weather, skyline, visibility, enclosed spaces, multipath reception) * Device state (low power mode, flight mode, initial fix) Due to the error introduced by all these factors, it becomes essential to carefully process the location stre

By Jared McGriff, Amit Rathi

July 15, 2016 · Customers

How Scootsy uses HyperTrack while delivering the best in Mumbai

This is a guest post by Rishi Khiani, CEO and Managing Director of Antfarm— the business incubator that is home to Scootsy, a popular intra-city service that delivers from the best restaurants and stores in Mumbai. If you are in Mumbai and want your lunch from Jimmy Boy, snack from Suzette, dinner from Trishna, and ice cream from The Parfait Company, chances are your convenient and anxiety-free life is powered by Scootsy. It just got better. You can now track your deliveries in real-time on a m

By Jared McGriff, Guest Author

June 28, 2016 · Customers

BIRA 91 Draft Beer – Freshly Poured with BookMyStorage and HyperTrack

This is a guest post by Anuj Krishan, Chief Operations Officer at B9 Beverages, creators of BIRA 91 draft beer. At BIRA 91 we are firm believers in using cutting edge technology to enhance consumer experience as well as make our back-end operations more efficient and data driven. In a short duration of about one year since our launch in Delhi in Feb ’15 we have been able to establish India’s largest draft beer network. We have rolled-out our draft dispense platform in over 1000 outlets across 5

By Jared McGriff, Guest Author

June 28, 2016 · Customers

Holachef goes HyperTrack

This is a guest post by Krupa Sonecha, VP of Product at Holachef, a leading food delivery service in Mumbai and Pune. Holachef delivers food prepared from its own kitchens. “With great order numbers comes great responsibility!” – Saurabh Saxena, Co-founder & CEO, Holachef That was the only ‘problem statement’ that came to our tech team from Saurabh who by the way is always pulling our (social media team included) ears about making everything better for each and every Holachef user. In 2015 w

By Jared McGriff, Guest Author

June 28, 2016 · Product

Announcing HyperTrack Beta release

GPS chips have been in leading smartphone models from the time when Apple released the App Store and Google released Android OS in 2008. Turn-by-turn navigation and the pale blue dot on the map have been a part of our lives since we started using apps. Apps have practically been location aware for as long as there have been apps on iOS and Android that is eight years and counting. Think of the last time you downloaded an app that did not ask you permission to access your location. Tracking shou

By Abhishek Poddar, Jared McGriff

June 28, 2016 · Customers

How pharmacy delivery service PharmEasy is using HyperTrack

This is a guest post by Mikhil Innani co-founder of Pharmeasy a leading pharmacy delivery service for India When customers pick up prescription medicines from a pharmacy store the pharmacist verifies the prescription and hands over the medicines. However when the medicines are ordered for delivery the process of verifying the prescription and delivering the medicine happen at a different point in time and space. In the highly regulated business of pharmaceuticals it is important for a new deliv

By Jared McGriff, Guest Author

June 28, 2016 · Customers

How Skiwee is using HyperTrack to track service visits

This is a guest post by Surya Yalamanchi co-founder of on-demand services startup Skiwee that is about to launch in Chennai and Hyderabad in July. Find this post on the Skiwee blog too. Skiwee provides on-demand home services like plumbing, electrical, carpentry, etc. through in-house recruited and trained service professionals. We win the customer through our service, and we drive the service through our technology. Tracking Use Case – Why we needed it? In an on-demand economy where supply i

By Guest Author, Jared McGriff

June 28, 2016 · Customers

Using HyperTrack to improve productivity of Toppr’s sales team

This is a guest post by Zishaan Hayath, co-founder and CEO of Toppr— an education company on a mission to personalize learning using technology. Find this post on the Toppr blog too. When you are a startup and resources are scarce your productivity principle sounds something like this: “Everything that helps you live — do more of it. Anything that you can skip — never do it.” Three months ago we piloted with a sales team that conducted home demos for our students. The pilot was well received

By Guest Author, Jared McGriff

June 27, 2016 · Product

Live location tracking is the other side of navigation apps

Ever wondered how many people are out and about this moment trying to get from one place to the other? How would you guesstimate the number of times they would go from one place to the other today? How many of these trips happen with a smartphone on their side? How many trips involve people waiting or trying to figure out how far it has reached? I estimate that billions of trips happen on the planet every day by people with smartphones. It has become second nature for humans worldwide to use ma

By Kashyap Deorah, Jared McGriff

June 27, 2016 · Company

Why startups are early adopters of cloud software

What factors do product teams consider when making decisions about building or buying software? I have found it to be some combination of the following. How can they launch the product and get to market quickly (time-to-market)? How can they stretch the dollar and do more within a budget constraint (reduce cost)? How can their product be reliable scalable robust and high quality from the word go (best-in-breed)? How can they focus on their core business and not worry about the rest (focus)? Du

By Kashyap Deorah, Jared McGriff

June 24, 2016 · Company

Why enterprise SaaS is more like a consumer Internet business

In my past life I used to sell big software. I sold verification software to semiconductor companies for hundreds of thousands of dollars per license. It took several months of pre-sales involving navigating the customer’s organization building relationships identifying key projects playing ping-pong between project teams and central purchasing teams long-drawn evaluations nuanced contract negotiations big purchase orders and wider training and roll-out programs in order to make the sale. I came

By Kashyap Deorah, Jared McGriff

April 28, 2016 · Solutions

Using activity recognition for better ETAs and status events

In one of our previous posts we showed you the consumer experience for a task that is tracked with HyperTrack. Accurate status events are an important piece for a good user experience. In this post we take a deeper look into the data model that powers these events and how you can use them in your application. The ETA model The basic unit in our API is a task which is defined as going from A to B to perform an action. For example a task can be a package pickup or delivery. Every task has an in

By Jared McGriff, Arjun Attam

April 14, 2016 · Company

The problem with tracking

You can track your Uber until it gets to you. Once you get in the Uber your friends can track your ride until you get to them. The simple ability to track a ride seems useful. Sounds like something I should be able to do for everyone coming to me or I am going to. Sounds like something everyone should be able to do for things in their lives that are out and about. After all when things are on the move they are trying to get somewhere usually to someone usually with some purpose. The simple abili

By Kashyap Deorah, Jared McGriff