Order Tracking

October 24, 2023 · Gig Work Automation

Last Mile Logistics for Big & Bulky Deliveries: A Deep Dive into PartRunner's Approach to On-Demand Workforce

In the complex domain of product delivery, 56 million tons of goods are moved daily in the U.S., with a substantial share being large, cumbersome items that demand specialized attention. Items like building materials, home appliances, and PVC pipes challenge traditional delivery methods. Enter PartRunner: Co-founded by CEO Yosh Rozen and CPTO Tarun Aleti, this innovative platform is designed to transform last mile logistics for big and bulky goods. PartRunner has collaborated with some of the i

By Jared McGriff, Gaurav Deshpande

June 29, 2023 · Order Tracking

Streamlining Deliveries with The Orders App: A New Era of Route Planning & Workforce Automation

Imagine having complete control over your service orders, on-demand tasks, and delivery operations with just a few screen taps. The Orders App makes this vision a reality with the combination of workforce automation and intelligent route planning - taking delivery optimization to a new level. You can now easily plan, assign, and track your service orders, assign tasks to workers, and optimize routes for efficient deliveries. Gone are the days of spreadsheet-based workflows, endless phone calls,

By Fero Hetes, Jared McGriff

July 27, 2022 · Order Tracking

How HyperTrack Helps Alfred Build Trust With Customers

Alfred is a Colombia-based provider of consumer vehicle maintenance services who uses HyperTrack to provides customers with peace of mind as their cars are being serviced. We had the opportunity to speak with Alfred founder, Santiago Cala, about how HyperTrack became a growth catalyst as customers began using Alfred's services. Read the following transcript and listen to the audio recording for more on the Alfred story or watch the video for a summary. Santiago Okay, my name is Santiago Cala,

By Jared McGriff

July 27, 2022 · Order Tracking

MagaLoop Gives Customers Transparency With HyperTrack

Germany-based digital B2B marketplace, MagaLoop, leads digital transformation for wholesalers and independent retailers across Europe – connecting them directly with suppliers through their order and delivery platform, built with HyperTrack. We had the chance to interview MagaLoop Product Manager, Tobias Becker, to learn more about MagaLoop and how they use HyperTrack within their tech stack. Read the interview transcript and play the recording of the interview below to learn more about MagaLoo

By Jared McGriff

July 13, 2022 · Order Tracking

How Zeloce Uses HyperTrack to Provide Visibility for Customers

France-based technology provider, Zeloce leads digital transformation for last mile delivery and logistics companies across Europe – providing them with a platform to manage their delivery operations from the warehouse to the doorstep. We had the chance to speak with their CTO, Bernard Pratz, about how HyperTrack powers their platform with the visibility that builds trust with their customers. The audio recording and transcript of this conversation is below, go to the video to watch a brief vers

By Jared McGriff

May 27, 2022 · ETA Tracking

HyperTrack Powers Your Favorite Brands

Connie is like you. While her days are structured around work, home and social commitments, many of her consumer experiences take place online and with on-demand apps. She discovers these apps through referrals from friends or through social media. She uses apps to arrange deliveries, schedule home services, and otherwise simplify her life. As soon as an app makes a difference in terms of ease or convenience she gets hooked. Connie has optimized for convenience as much as possible in her daily

By Jared McGriff

May 18, 2022 · Technology

Building Resilience with HyperTrack SDKs

Outages are painful. No one wants to see a blank screen while attempting to access critical services and applications. Unfortunately, that’s what happened last month when thousands of people attempted to reach their favorite streaming services – Hulu, Apple TV, and HBO Max all experienced service disruption. On Thursday April 21st 2022 there was a broad outage that affected many networks. To our alarm, we were also affected by this outage between 2:15 and 3:35 UTC on April 21st, as we see

By Jared McGriff, Alex Kishinevsky

April 12, 2022 · Product

Simplify Your Operations with On-demand Dispatch

Last month we added updates that focused on combining the power of validated route optimization with on-demand dispatch to give ops managers the ability to quickly assign orders to the closest drivers. We've noticed that our customers are moving toward a model where routes are planned for the next day in advance, but dispatching occurs on-demand to the nearest available gig worker or driver. So we made it easier for you to support this workflow. We also simplified how you can deep dive the KPIs

By Jared McGriff