November 11, 2024 Logistics Intelligence
Shift Work Summit 2024
Shift Work Summit 2024 connected a diverse community of tech builders, product managers, CTOs, and ops leaders who focus on making shift work more efficient. Shift Work Summit is the premier event for product and ops teams who are building the tech and processes for both shift work marketplaces and internal labor pools. Employers who hire 1099 and W2 workers in healthcare facilities, retail, light industrial, hospitality, oil and gas, and other industries are also a part of the shift work conve
By Jared McGriff
October 24, 2024 Customers
Revolutionizing Staffing—Job&Talent Leverages Technology to Shape the Future of Workforce
This insightful session during Shift Work Summit was a deep dive into how companies improve workforce quality and reliability with Job&Talent. Chief Sales Officer, Brian Neely shared how Job&Talent has expanded to be a global force in the staffing industry due to their focus on building systems to incentivize worker’s success and give managers the visibility and efficiency required to secure and manage talent in the on-demand economy. Watch the video and see the highlights and edited transcr
By Jared McGriff
October 21, 2024 Company
The Secret to No-show Detection in Healthcare
Shift Work Summit featured a session led by Saurabh Das, VP of Engineering at HyperTrack, as he discussed the nuances of no-show detection in shift work. With a focus on healthcare marketplaces, Saurabh was able to break down the complexities of implementing no-show detection at scale, offering valuable insights for businesses grappling with this common challenge. Drawing from his working with the largest shift work marketplaces, Saurabh provided an overview of how industry leaders think about t
By Saurabh Das, Jared McGriff
October 9, 2024 shift work automation
The Flex Work Revolution: 2024 and Beyond
Shift Work Summit 2024 was full of inspiring and thought-provoking sessions with industry leaders who shared key insights on the trends and innovations that are guiding the future shift work. We were thrilled to have Jarah Euston, Co-founder and CEO of WorkWhile, as the keynote speaker. Her session The Flex Work Revolution: 2024 and Beyond set the tone for the summit’s discussions, as she delivered a fresh perspective on the factors driving the growth of flex work, how workers view shift work, a
By Jared McGriff, Gaurav Deshpande
December 15, 2023 Customers
Past Present and Future of Gig Work: Perspectives from Healthcare, Hospitality, Light Industrial and Safety Industries
Insights from Liquid Mobile, Gigable, Traba, and YellowBird Leaders on Recruitment, Job Assignment, and Managing No-Shows In the gig economy, understanding the nuances of recruitment, job assignment, and the handling of unexpected workforce changes is vital for success. Gaurav Deshpande, Chief Marketing Officer at HyperTrack, leads a vibrant roundtable discussion to discuss the nuances of the landscape of on-demand jobs marketplaces. This conversation took place during Gig Work Summit, in Octob
By Gaurav Deshpande, Jared McGriff
December 12, 2023 Company
Scale your Workforce & Logistics Operations with AWS and HyperTrack: Webinar Featuring PartRunner
In response to the requirements of the on-demand economy, teams must include location intelligence in their digital transformation initiatives. We recently hosted a webinar with AWS and our customer, PartRunner, who is an example of how embracing technology can scale operations and improve performance over time. Through this discussion, Manish Govil - Global Segment Leader, Supply Chain at Amazon Web Services, Tarun Aleti - Chief Product & Technology Officer at PartRunner and Ram Kakkad - VP of
By Jared McGriff
November 30, 2023 Customers
Revolutionizing Freelance Workforce Management with Real-Time Tracking at Gigable
Gigable's Journey with HyperTrack for Enhanced Transparency and Client Satisfaction The gig economy requires businesses to do a delicate balancing act of prioritizing efficient workforce management and operational excellence while providing the transparency and clarity that maintains client satisfaction. Gigable, a leading on-demand labor marketplace, had the goal to create a platform built on trust and transparency. The team realized that reliable location-based data would be an essential comp
By Jared McGriff
October 17, 2023 Gig Work
How Traba is Redefining Staffing Technology for the On-demand Economy
On October 5 we hosted Gig Work Summit, were the featured keynote was given by Traba co-founder and CTO, Akshay Buddiga. Traba’s journey is a testament to builders centering the customer experience to create solutions that change the industry. In two short years Traba has grown to be a leader in providing light industrial workers in five states with over 60,000 workers on their platform. Akshay shared his perspective on the gig economy and the solutions they build to streamline hiring for their
By Jared McGriff, Gaurav Deshpande
October 12, 2023 Company
Gig Work Revolution: The Rise of Tech-Driven Labor and the Future of On-Demand Workforce
In a riveting keynote at the Gig Work Summit, Kashyap Deorah CEO at HyperTrack delves deep into the transformation of the labor market, emphasizing the role of technology in reshaping blue-collar and shift labor. Drawing from real-time examples, Kashyap highlights the transition of various industries towards gig work and how technology-driven solutions like HyperTrack are enabling this shift. Drawing parallels from the e-commerce evolution, the talk offers insights into what both gig workers a
By Jared McGriff, Kashyap Deorah
August 30, 2023 Customers
Gigable Scales with AWS and HyperTrack by Automating Workflows for On-demand Workforce
Many organizations with highly mobile field service teams, with supply chain and logistics requirements, and on-demand labor build their own workflow applications to help automate their mobile worker order planning, assignment, dispatch, and tracking. One of such companies is Gigable, a leading all-in-one staffing for short-term staffing. Gigable has partnered with HyperTrack to leverage the AWS platform via HyperTrack use case driven APIs to add live location driven workflow automation to thei
By Alex Kishinevsky, Jared McGriff
August 30, 2023 Customers
How AWS and HyperTrack Bring Efficiency to On-demand Service and Gig Work Platforms
The on-demand economy has grown beyond delivery services and ride sharing. By the end of 2023, the number of gig workers is expected to reach 78 million in the US alone. This gig workforce includes those who provide a variety of services - home repair, health care, security and hospitality are examples of the array of services delivered using on-demand technology. The platforms that connect service providers to end customers need to combine the power of mobile apps, mapping technology, and cloud
By Jared McGriff
June 29, 2023 Order Tracking
Streamlining Deliveries with The Orders App: A New Era of Route Planning & Workforce Automation
Imagine having complete control over your service orders, on-demand tasks, and delivery operations with just a few screen taps. The Orders App makes this vision a reality with the combination of workforce automation and intelligent route planning - taking delivery optimization to a new level. You can now easily plan, assign, and track your service orders, assign tasks to workers, and optimize routes for efficient deliveries. Gone are the days of spreadsheet-based workflows, endless phone calls,
By Fero Hetes, Jared McGriff
June 26, 2023 Geotags
Top 5 Issues with On-demand Hourly and Shift Work
On-demand workers, often referred to as 'gig workers', are a critical component in many industries as companies frequently require temporary staff to meet seasonal and growth demands. Roles such as light industrial, event security, and hospitality are just a few of the positions filled with on-demand hourly and shift workers. When employing such a workforce, it is paramount that these roles are filled promptly and managed through completion without disruption or delay. We'll explore the top five
By Jared McGriff
July 27, 2022 Order Tracking
How HyperTrack Helps Alfred Build Trust With Customers
Alfred is a Colombia-based provider of consumer vehicle maintenance services who uses HyperTrack to provides customers with peace of mind as their cars are being serviced. We had the opportunity to speak with Alfred founder, Santiago Cala, about how HyperTrack became a growth catalyst as customers began using Alfred's services. Read the following transcript and listen to the audio recording for more on the Alfred story or watch the video for a summary. Santiago Okay, my name is Santiago Cala,
By Jared McGriff
July 27, 2022 Logistics APIs
How MagaLoop Uses HyperTrack to Improve User Retention
Germany-based digital B2B marketplace, MagaLoop, is leading digital transformation for wholesalers and independent retailers across Europe – connecting them directly with suppliers through their order and delivery platform, built with HyperTrack. We had the chance to speak with MagaLoop's Head of Product, Prashant Soni, about how his team uses HyperTrack within their tech stack. Read on for the transcript and play the audio recording below to learn more about MagaLoop and their ability to quick
By Jared McGriff
July 27, 2022 Order Tracking
MagaLoop Gives Customers Transparency With HyperTrack
Germany-based digital B2B marketplace, MagaLoop, leads digital transformation for wholesalers and independent retailers across Europe – connecting them directly with suppliers through their order and delivery platform, built with HyperTrack. We had the chance to interview MagaLoop Product Manager, Tobias Becker, to learn more about MagaLoop and how they use HyperTrack within their tech stack. Read the interview transcript and play the recording of the interview below to learn more about MagaLoo
By Jared McGriff
July 13, 2022 Order Tracking
How Zeloce Uses HyperTrack to Provide Visibility for Customers
France-based technology provider, Zeloce leads digital transformation for last mile delivery and logistics companies across Europe – providing them with a platform to manage their delivery operations from the warehouse to the doorstep. We had the chance to speak with their CTO, Bernard Pratz, about how HyperTrack powers their platform with the visibility that builds trust with their customers. The audio recording and transcript of this conversation is below, go to the video to watch a brief vers
By Jared McGriff
May 27, 2022 ETA Tracking
HyperTrack Powers Your Favorite Brands
Connie is like you. While her days are structured around work, home and social commitments, many of her consumer experiences take place online and with on-demand apps. She discovers these apps through referrals from friends or through social media. She uses apps to arrange deliveries, schedule home services, and otherwise simplify her life. As soon as an app makes a difference in terms of ease or convenience she gets hooked. Connie has optimized for convenience as much as possible in her daily
By Jared McGriff
January 13, 2022 Customers
Get2Go improves customer retention with accurate real-time tracking; Reduces cost by 90%
Get2Go is an app-powered, on-demand taxi service provider in Qatar, connecting the drivers with customers via a cutting-edge mobile application. They use HyperTrack to find and assign trips to nearby drivers. This is an interview with CEO, Adnan Faroque Leigh: Can you please tell me your name, your title, and the name of your company? Adnan: My name is Adnan Faroque, and I'm currently the CEO of Get2Go. Leigh: Perfect, thank you. If you have to say what your company does, a short description,
By Jared McGriff, Jaymin
December 27, 2021 Customers
Home services marketplace Jobox improves job completion rate
Jobox is the largest managed marketplace for home services in the US. They use HyperTrack to find nearby pros to assign and track jobs, and improve job completion rates. This is an interview with their Co-founder & CTO, Kaushik Pendurthi. Leigh: Can you please tell me your name, your title, and about your company? Kaushik: I'm Kaushik, I'm co-founder and CTO of Jobox.ai and we are building the largest managed marketplace for the home services industry in the USA. Leigh: What kinds of problems
By Jared McGriff, Jaymin
December 20, 2021 Customers
Ride-hailing startup Get2go builds a faster way to dispatch nearest cabs
Get2Go is an app-powered, on-demand taxi service provider in Qatar, connecting the drivers with customers via a cutting-edge mobile application. They use HyperTrack to find and assign trips to nearby drivers. This is an interview with CTO, Mohamad Alkhatib Leigh: Can you please tell me your name, your title, and the name of your company? Mohammed: I'm Mohamad Alkhatib, the CTO of Tatbiq. Leigh: So if you had to describe what your company does in one short sentence, what would you say? Moha
By Jared McGriff, Jaymin
November 30, 2021 Customers
Supr Daily builds trust with transparent and reliable payouts to delivery drivers
Swiggy company Supr Daily is a micro delivery service for milk, eggs, bread, fruits, veggies, and other groceries at customer's doorstep by 7am. They use HyperTrack to track delivery drivers and payout based on distance driven. This is an Interview with Director of Products (Supply Chain), Praveen Kumar Leigh: Can you please tell me your name, your title, and the name of your company? Praveen: My name is Praveen and I'm the Director of Products for Supply Chain at Supr Daily, Swiggy, India. L
By Jared McGriff, Jaymin
November 22, 2021 Customers
Supr Daily improves customer experience and delivery driver payouts with accurate tracking
Swiggy company Supr Daily is a daily delivery service for milk, eggs, bread, fruits, veggies, and other groceries at customer's doorstep by 7am. They use HyperTrack to track delivery drivers and payout based on distance driven. This is an Interview with Sr Engineering Manager, Siddardha Garimella Leigh: Can you please tell me your name, your title, and the name of your company? Siddardha: Hi, I am Siddardha, I am Senior Engineering Manager at Supr Daily Leigh: If you had to describe what your
By Jared McGriff, Jaymin
November 11, 2021 Customers
Liquor delivery startup Spiritzone builds better live order tracking within a sprint
Spiritzone is an online multi-outlet liquor store chain in India and the first one to go digital for home deliveries of liquor in the State of Maharashtra. They use HyperTrack to give live order tracking experience to their customers. This is an interview with their CTO, Pragya Jaiswal. Leigh: We're going to start off with an easy question here. And that is, what is your name? What's your title? And what's the name of your company? Pragya: I am Pragya Jaiswal, I am the CTO of Spiritzone which
By Jared McGriff, Jaymin
November 2, 2021 Customers
LEAD uses HubSpot-integrated location app to improve sales productivity
LEAD School is an integrated system for affordable private schools in India to provide excellent education outcomes for every child. They use HyperTrack to automatically log customer appointment visits and routes in their CRM. This is an interview with Shreyas Nangalia, AVP Strategy & Operations. Leigh: Okay, so we're going to start off with an easy question here. And that is, what is your name? What's your title? And what's the name of your company? Shreyas: Hi, I'm Shreyas Nangalia and I wor
By Jared McGriff, Jaymin
December 11, 2020 Customers
Gig workers use location-powered Beans app for improved delivery efficiency
Palo Alto-based Beans uses proprietary data and machine learning to map the exact location of destinations like building entrances, emergency exits, and elevators in apartment complexes, hospitals, and dorms. This data is useful for public safety, logistics, and utility companies—but cofounder and Chief Business Officer Akash Agarwal explains that the Beans app has developed an affectionate following among gig workers using it to streamline their deliveries. We’ve just seen the DoorDash
By Jonathan E Cowperthwait, Jared McGriff
December 3, 2020 Customers
How Xpheno built trustworthy field force automation
Xpheno is a three-year-old recruitment and staffing solutions company that began using HyperTrack earlier this year. We had questions for Xpheno’s Prasadh M S about changing a slow-moving industry, building with the HyperTrack platform, and faces. What’s new in recruitment and staffing? If a recruiter dozed off at his or her desk about a decade and a half back and woke up today, they would find nothing’s changed. Tools have come, but the whole sophistication hasn’t changed. A lot of us
By Jonathan E Cowperthwait, Jared McGriff
October 9, 2020 Customers
“We can implement the flow that we want”. Our Q&A with Goodbox
Totally customizing the delivery workflow and saving supermarkets from nightmares with 2.5 engineers. Goodbox is a Bangalore-based platform that connects supermarkets with their customers and facilitates local deliveries; they use HyperTrack to manage delivery dispatch. Mahesh Herle is co-founder and Chief Technology Officer. What does HyperTrack help you do? Goodbox is similar to Instacart in the US, except we take care of 100% of the deliveries—whether the order comes through Goodbox o
By Jonathan E Cowperthwait, Jared McGriff
September 21, 2020 Customers
“We just implemented it.” Our Q&A with TopServe
How to launch a food delivery app in a week, thrive as a startup founder, and pronounce the CEO’s name TopServe is a Prince Edward Island, Canada, firm that operates contactless dine-in, takeout, and restaurant delivery services. We checked in with Nicholas Cameron, TopServe’s founder and chief executive. How do you describe what TopServe does? Technology for restaurants. That’s basically what I say. We’re software for restaurants. “What type of software?” “Well, we’re going to try to do
By Jonathan E Cowperthwait, Jared McGriff
September 9, 2020 Customers
“It’s made a big, big difference.” Our Q&A with Groundworks
We synced up with Partha Sarkar, Director of Software Development, to talk customer notifications, Net Promoter Score surveys, and a questionable stereotype about software developers. Groundworks, Inc. is a Virgina Beach, Virginia-based firm that operates over one dozen basement and crawlspace repair brands across the United States, and has been a HyperTrack customer for just over one year. We checked in with Partha Sarkar, Director of Software Development. Tell me about what you’ve built
By Jonathan E Cowperthwait, Jared McGriff
December 2, 2019 Customers
A&B Courier builds asset management application with location tracking
A&B Courier, the leading courier and trucking company of Ontario, Canada, has built an in-house asset management application with HyperTrack’s live location tracking APIs. A&B Courier is a 39-year young logistics company with a significant delivery volume on the move on any given day. HyperTrack interviewed their Client Relations Manager, Eric Geiler, to talk about their industry-leading platform. Here are the transcribed excerpts. What prompted you to build asset tracking through the app? Fo
By Jared McGriff, Kashyap Deorah
March 12, 2018 Customers
How Trucke is moving the needle
This is a guest post by Josh Amaku, co-founder and CTO at Trucke. About Trucke Trucke is a startup reinventing the moving experience. We are disrupting the industry by applying the core principles from the on-demand economy. The company was founded in 2016 out of Texas and currently services multiple cities in the area. How Trucke Works In typical on-demand fashion, Trucke customers put in job requests that are fulfilled by individuals who have signed up to work on the Trucke platform. Whe
By Guest Author, Jared McGriff
January 15, 2018 Customers
How A/C equipment provider P&T Ltd refreshed its delivery experience with HyperTrack
This is a guest post by András Takács, Development and Marketing Manager at Planning & Trading Ltd. First, some background P&T Ltd imports and distributes A/C units in Hungary (where it is the exclusive importer of the Midea brand) and other European countries. It was founded in 1997, before the cloud was at the heart of any well managed business. In 2009, we implemented SAP. It allowed us to start building robust software for our specific business and operational requirements. This sounds l
By Guest Author, Jared McGriff
December 1, 2017 Customers
Augmento–a social path time machine built with HyperTrack
This is a guest post by Ed Arenberg. Ed built one of the top entries at the HyperTrack hackathon at API World 2017 in San Jose. Here is the demo video. Introduction Augmento is a platform for realizing a social path time machine. This allows people to record paths and view paths created by others, where the path is annotated with social posts (tweets, pics, etc.). To create a path, turn on "record" and use your phone in a normal manner, posting to social services as desired. Stop recording wh
By Guest Author, Jared McGriff
July 13, 2017 Customers
Using HyperTrack to simplify logistics ops at Grow Fit
This is a guest post by Jyotsna (Jo) Pattabiraman, Founder/CEO of Grow Fit, and Arpit Goyal, Head of Engineering at Grow Fit Grow Fit prevents lifestyle disease through a combination of data science, medical science, and behavioral insights. With over 300 million Indians at risk of lifestyle disease, we believe in preventing and even reversing lifestyle disease by addressing its root causes – nutrition, stress, sleep, and activity – through a combination of expert advice and customized products
By Guest Author, Jared McGriff
June 12, 2017 Customers
Goibibo testing HyperTrack to power live tracking for its intercity cars platform
This is a guest post by Raj Gupta Product Manager Goibibo Goibibo offers goCars, a safe & reliable way to book intercity cars & airport transfers. As an all-encompassing platform, goCars enables users to cover their city-to-city journeys in shared or exclusive cars. Booking an intercity cars In today’s age, every user expects the feature to live track the car as soon as they have booked one. We had originally set out to build this infrastructure internally but soon faced questions like: *
By Guest Author, Jared McGriff
June 8, 2017 Customers
Delighting the customer delight team at Zomato
This is a guest post by Pradyot Ghate, Product Lead at Zomato We are committed to delivering a simple and hassle-free online food ordering experience to our customers. The customer delight associates at Zomato are the rockstars who make this happen. At peak hours, these associates handle thousands of queries in real-time and a majority of these queries are “where is my order?”. We invest to empower them with technology to make them efficient. With real-time order tracking powered by HyperTrack
By Guest Author, Jared McGriff
June 6, 2017 Customers
Live order tracking on Golang, open sourced by RoseRocket
This is a guest post by Alex Luksidadi CTO and co-founder of RoseRocket a Y Combinator backed transportation management system for trucking. At RoseRocket we are building a modern transportation management system for trucking companies. Our product eliminates costly paperwork and data entry problems and simplifies dispatching and reporting for our customers. As a small team of 10 members working hard on bringing software efficiencies to an old-school and low-tech industry we want to focus on pr
By Jared McGriff, Guest Author
April 25, 2017 Customers
Care24: Providing delightful caregiver tracking and ETA experience with HyperTrack
This is a guest post by Siddharth Sharma, CTO at Care24— India’s leading provider of home healthcare services. Care24 is a leading provider of home healthcare services in India and as we scaled our operations we found accurate tracking of our care personnel to be a very important factor in service delivery. We already had our own app and were faced with the classic build vs. buy decision. As an early stage company we have to be very judicious with our resources. While we wanted tracking as a co
By Guest Author, Jared McGriff
March 23, 2017 Customers
OkHi moves their location stack to HyperTrack
Here at HyperTrack we value working with our customers to implement our plug-and-play location stack into their existing applications and workflows. It is also very fulfilling when we can come alongside them to experience firsthand their challenges and work together to create solutions. OkHI is one of those companies. With OkHi their mission is to enable the 4 billion people in the world that don’t have a physical address to be included in the same services enjoyed by the rest of the world. The
By Guest Author, Jared McGriff
September 19, 2016 Customers
echo tech team geeks out with location tracking
As engineers we want life to be easier than breathing. We want apps to replace unnecessary (random) human interactions bots to replace assistants even swiping left or right over the awkward effort of initiating contact the 90’s way. Usually these thoughts find little resonance with the ‘others’ but here’s a use case where we finally felt accepted understood at one at last with those who think Calculus was primarily a Tintin character. Every other evening we’re out for drinks or a movie or some
By Jared McGriff, Guest Author
July 15, 2016 Customers
How Scootsy uses HyperTrack while delivering the best in Mumbai
This is a guest post by Rishi Khiani, CEO and Managing Director of Antfarm— the business incubator that is home to Scootsy, a popular intra-city service that delivers from the best restaurants and stores in Mumbai. If you are in Mumbai and want your lunch from Jimmy Boy, snack from Suzette, dinner from Trishna, and ice cream from The Parfait Company, chances are your convenient and anxiety-free life is powered by Scootsy. It just got better. You can now track your deliveries in real-time on a m
By Jared McGriff, Guest Author
June 28, 2016 Customers
BIRA 91 Draft Beer – Freshly Poured with BookMyStorage and HyperTrack
This is a guest post by Anuj Krishan, Chief Operations Officer at B9 Beverages, creators of BIRA 91 draft beer. At BIRA 91 we are firm believers in using cutting edge technology to enhance consumer experience as well as make our back-end operations more efficient and data driven. In a short duration of about one year since our launch in Delhi in Feb ’15 we have been able to establish India’s largest draft beer network. We have rolled-out our draft dispense platform in over 1000 outlets across 5
By Jared McGriff, Guest Author
June 28, 2016 Customers
Holachef goes HyperTrack
This is a guest post by Krupa Sonecha, VP of Product at Holachef, a leading food delivery service in Mumbai and Pune. Holachef delivers food prepared from its own kitchens. “With great order numbers comes great responsibility!” – Saurabh Saxena, Co-founder & CEO, Holachef That was the only ‘problem statement’ that came to our tech team from Saurabh who by the way is always pulling our (social media team included) ears about making everything better for each and every Holachef user. In 2015 w
By Jared McGriff, Guest Author
June 28, 2016 Customers
How pharmacy delivery service PharmEasy is using HyperTrack
This is a guest post by Mikhil Innani co-founder of Pharmeasy a leading pharmacy delivery service for India When customers pick up prescription medicines from a pharmacy store the pharmacist verifies the prescription and hands over the medicines. However when the medicines are ordered for delivery the process of verifying the prescription and delivering the medicine happen at a different point in time and space. In the highly regulated business of pharmaceuticals it is important for a new deliv
By Jared McGriff, Guest Author
June 28, 2016 Customers
How Skiwee is using HyperTrack to track service visits
This is a guest post by Surya Yalamanchi co-founder of on-demand services startup Skiwee that is about to launch in Chennai and Hyderabad in July. Find this post on the Skiwee blog too. Skiwee provides on-demand home services like plumbing, electrical, carpentry, etc. through in-house recruited and trained service professionals. We win the customer through our service, and we drive the service through our technology. Tracking Use Case – Why we needed it? In an on-demand economy where supply i
By Guest Author, Jared McGriff
June 28, 2016 Customers
Using HyperTrack to improve productivity of Toppr’s sales team
This is a guest post by Zishaan Hayath, co-founder and CEO of Toppr— an education company on a mission to personalize learning using technology. Find this post on the Toppr blog too. When you are a startup and resources are scarce your productivity principle sounds something like this: “Everything that helps you live — do more of it. Anything that you can skip — never do it.” Three months ago we piloted with a sales team that conducted home demos for our students. The pilot was well received
By Guest Author, Jared McGriff
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