May 5, 2026 shift work
Fast Pay for Light Industrial Workers: Why Accurate Timesheets Make Same-Day Pay Possible
Light industrial operators competing on retention need to fix two things at once: trustworthy timesheets and fast pay. Location-verified proof of work makes both possible.
By Jared McGriff
January 21, 2026 Solutions
The Hidden Fintech Problem Killing Staffing Companies (And How AI Finally Solves It)
Every staffing company thinks they're in the people business. But the moment a worker clocks in, you become a fintech company—whether you realize it or not.
By Jared McGriff
September 21, 2025 Solutions
The Importance of Location Intelligence in Field Service
Insight derived from the visualization and analysis of geospatial data is known as location intelligence. By superimposing data specific to a location—such as demographics, traffic, environmental conditions, economic factors, and weather—onto a sophisticated map or dashboard, unique insights are revealed. Executives employ location intelligence to comprehend the why and where of events, and to strategize their next move. Leaders in every business and government sector are utilizing geographical
By Jared McGriff
August 28, 2025 Solutions
HyperTrack's Location AI Solution in Action - Closeout Agent Demo
How do leading staffing platforms and service companies use AI to finalize orders and process payouts the same-day? Our recent webinar answers this question. Led by HyperTrack Product Manager, Vibhas Jain, we discussed how AI improves operations by automating workflows for shift work and service teams. The specific workflows that HyperTrack's Closeout Agent addresses are: * Time and attendance - automate clock-in/clock-out and mandated breaks during shfits * Scheduling - match skills with se
By Jared McGriff
January 3, 2025 Solutions
HyperTrack Solution Showcase Replay: Backfill for Last-minute Cancellations
Last month, on December 13, we hosted a solution showcase to highlight the nuances of backfilling last minute cancellations in shift work. This 30-minute solution showcase was led by HyperTrack’s VP of Product, Ram Kakkad and VP of Engineering, Saurabh Das. HyperTrack validates over 1 million shifts per month, the solution showcase discusses best practices implementations of the tech and tools that allow shift work marketplaces to ensure each shift is successful. Watch the replay video below to
By Jared McGriff
October 31, 2024 shift work
How Wonolo Facilitates Daily Pay for W-2 Workers with Zeal's Payroll Built for Shift Work
During last month’s Shift Work Summit Kirti Shenoy, co-founder and CEO of Zeal and Ivan Sathianathan, Product Manager at Wonolo discussed their partnership. Their session covered how Wonolo leverages Zeal's technology to streamline payments for W-2 workers. In this wide ranging conversation a variety of shift work topics were addressed. From Zeal’s ability to automate payments and compliance to Wonolo’s focus on making payments easy for workers, this session showed the breadth of the solutions b
By Jared McGriff
October 15, 2024 Solutions
Disrupting the Shift Work Staffing Industry with Indeed Flex
In this enlightening session of the Shift Work Summit, James Terry, Chief of Staff at Indeed Flex, discusses how the company is revolutionizing the staffing industry. As an offshoot of the renowned job search platform Indeed, Indeed Flex has quickly established itself as a disruptive force in the shift work marketplace. Terry delves into the company's innovative approach to connecting businesses with temporary staff in industries such as hospitality, events, and light industrial work. He highlig
By Jared McGriff
June 20, 2024 Solutions
The No-Call, No-Show Epidemic: A CFO's Guide to Minimizing Financial Losses in the Gig Economy
As the Chief Financial Officer of a gig work marketplace, you're keenly aware of the challenges posed by the no-call, no-show (NCNS) phenomenon, where a nurse or a clinician signs up for a shift but does not show up and doesn't call to advise of their absence. While the flexibility of gig work attracts a vast workforce, it also brings a unique set of challenges, with NCNS incidents being a significant drain on your company's financial resources. The High Cost of No-Call, No-Show Unfilled Shift
By Jared McGriff, Gaurav Deshpande
January 24, 2024 Solutions
Effective Strategies for Reducing No-Shows in Healthcare: Enhancing Gig Worker Reliability
Imagine a healthcare clinic that heavily relies on gig workers, such as freelance nurses or part-time medical assistants, to manage fluctuating patient loads. One morning, a reliable gig worker, John, is scheduled for an important shift. The clinic's schedule is meticulously organized, ensuring that patient appointments are evenly distributed among the staff. However, just as the clinic gears up for a busy day, the coordinator receives a call. John, who was supposed to be there at the start of
By Jared McGriff
December 21, 2023 Gig Work Automation
Understanding Gig Economy Payroll: Outsourcing, Compliance, and On-Demand Workforce Payment Solutions with Zeal
Zeal's Guide to Navigating the Complexities of Contractor Payments and Compliance in the Gig Economy The modern workforce thrives on on-demand services, and with this shift comes the need for streamlined gig economy payroll solutions. As the number of people doing contract and flex work has become a greater share of the labor pool, understanding the intricacies of payroll for contractors is crucial for businesses to survive in the on-demand economy. During Gig Work Summit in October, we were
By Jared McGriff
October 27, 2023 Gig Work Automation
The Gig Economy Evolves: How On-Demand Staffing Solves Labor Gaps in Real Time
The gig economy is growing in triple digits, going from 2% of the total economy in 2020 to 20% in 2030 and traditional solutions for recruiting, planning, assignment, tracking and verification of work need an update to match these new on-demand workstyles. The team at Hyer has an approach to connecting companies with immediately available labor through their platform. As they describe it – delivering on-demand labor with the tap of an app. During Gig Work Summit 2023, Dan DelGiudice, VP of Pa
By Jared McGriff, Gaurav Deshpande
October 19, 2023 Company
Embracing the Gig Economy: How Staffing Platforms Are Revolutionizing the Workplace
Value of focus: How we built Zenjob from a niche player to a leading staffing platform The modern work landscape is evolving rapidly. As the global economy shifts towards more dynamic employment models, the gig economy will only become a larger portion of the overall economy. On-demand staffing, once a novelty, has now become a cornerstone for many businesses that need flexibility in hiring. Gig work platforms, in particular, are at the forefront of this revolution, acting as the bridge betwee
By Gaurav Deshpande, Jared McGriff
September 13, 2023 Gig Work Automation
Strategies to Improve Gig Worker Attendance and Fill Rate: Insights and Tech Solutions
On-demand labor is becoming more prevalent in a range of sectors, including transportation, hospitality, home services and short-term project-based assignments. By the end of 2023 there will be 78 million gig workers in the US alone. Both employers and workers benefit from the flexibility and scale that on-demand labor offers. To meet this demand, tech-enabled labor marketplaces have entered the staffing industry. By using mobile apps to connect workers with on-demand jobs in their area, these m
By Ram Kakkad, Jared McGriff
August 30, 2023 Customers
Gigable Scales with AWS and HyperTrack by Automating Workflows for On-demand Workforce
Many organizations with highly mobile field service teams, with supply chain and logistics requirements, and on-demand labor build their own workflow applications to help automate their mobile worker order planning, assignment, dispatch, and tracking. One of such companies is Gigable, a leading all-in-one staffing for short-term staffing. Gigable has partnered with HyperTrack to leverage the AWS platform via HyperTrack use case driven APIs to add live location driven workflow automation to thei
By Alex Kishinevsky, Jared McGriff
August 10, 2023 Solutions
Optimize Gig Workforce Scheduling with HyperTrack APIs: An Essential Guide
In today's fast-paced business environment the gig workforce has emerged as a permanent fixture. From delivery drivers to hospitality workers - gig work's agility and flexibility offer an innovative win-win solution for businesses and independent workers alike. Yet, managing an on-demand labor force presents unique challenges, particularly in scheduling. Amid these challenges, businesses seek the predictability that efficient gig workforce scheduling can provide, reducing operational inefficienc
By Jared McGriff
June 1, 2023 Live Location Tracking
If You Click, Will They Come?
We want to share a story with you and tell us if it sounds familiar. A restaurant owner opens an on-demand labor marketplace app and places an order for three bartenders for an exclusive event in two weeks with 300 guests. The ordering process is smooth, three local bartenders on the marketplace sign up for the six-hour shift within hours and everything is going as per the plan. The big day of the event is here. One bartender out of the three shows up on time, one shows up an hour late and the
By Gaurav Deshpande, Jared McGriff
May 25, 2023 Live Location Tracking
Managing Tracking for On-demand Labor and Hourly and Shift Workers
Across industries, the world is moving towards on-demand work powered by gig-workers and on-demand labor. While this is clearly visible in areas like ride sharing and grocery delivery which we all interact with as consumers in our daily lives, the same trend is playing out in traditional industries like health care, home repair services, industrial services, sales, and more. On-demand is the preferred model for businesses and workers alike. To manage such a workforce, businesses need to build
By Ram Kakkad, Jared McGriff
May 24, 2023 On-demand Dispatch
He Said, She Said…. But What Did the Data Say?
Back in February, this Forbes article hit the nail on the head summarizing the state of the economy: “There is a white-collar Richcession while the blue-collar and frontline workers see wage growth and more job opportunities”. At HyperTrack, we are seeing this first-hand with our customers, on-demand labor marketplaces such as WorkWhile and Traba who are driving massive transformation in how hourly and shift labor - warehouse, delivery, stadium, and restaurant workers - get better opportunitie
By Gaurav Deshpande, Kashyap Deorah, Jared McGriff
March 10, 2023 Product
HyperTrack's Orders API - one API for the entire order lifecycle
The importance of last mile As a logistics tech builder there are many ways to build technology for last mile use cases. On the demand side, end consumers expect their orders to be fulfilled on time and with constantly increasing visibility and transparency expectations. This requires high quality visibility solutions and ETA estimators. From a cost perspective, the last mile accounts for ~50% of fulfillment costs. To ensure this remains within control, it is important to ensure that your last
By Ram Kakkad, Jared McGriff
December 13, 2022 Logistics APIs
Buyer's Guide For Last Mile Logistics Technology
Even the most experienced climbers use a guide. They need help not only navigating the terrain but designing and implementing a plan to reach the summit. As ability and skill increase, the most challenging peaks become reachable but the complexity involved requires a more attuned plan, more resources and specialized support to optimize the skills and experience of the climber. While logistics tech builders aren't summiting peaks, they are still approaching the lofty heights of the on-demand ec
By Jared McGriff
February 14, 2022 Logistics Cloud
5 Tips for Logistics Tech TCO
When thinking about total cost of ownership (TCO) and logistics technology, technical teams need to think holistically. Talent, capacity, flexibility, and reliability are just a few areas of investment required to build logistics apps that accelerate your business. By exploring these core cost considerations, teams can make informed decisions based on their specific architecture, team and business goals. TCO frameworks are specific to an organization and must be adjusted for the stage of the com
By Jared McGriff
August 13, 2021 Solutions
Tech Alert! How far can you go to improve your fleet management app?
Take a minute to answer these questions before reading on. Can you list down your top challenges in managing your fleet? Read on when you are done. Here are a few that might resonate. Go through them and let us know if you have anything different on your list. 1. Increase fleet utilization 2. Measure fleet productivity 3. Cut operational costs 4. Make smarter assignments 5. Increase profitability Businesses often confuse fleet management with scheduled dispatch to a roster of driv
By Jared McGriff, Tannu Sharma
July 23, 2021 Solutions
5 Ways last-mile delivery automation can boost operational efficiency
Forward-thinking businesses are transforming to embrace the right technology for their logistics operations. While every logistics company is looking to upscale its delivery processes to service rising demand, few pain points continue to stress the final mile delivery companies. Before we deep dive into the struggles of last-mile delivery operations, let us understand the concept and identify the underlying opportunities in the market. What is Last-Mile Delivery? The term refers to the final
By Jared McGriff, Tannu Sharma
May 25, 2021 Solutions
How to support your delivery superheroes in India’s second wave
India has entered the calm after the chaos of the pandemic’s second wave. The nation is in the grips of a medical health emergency. Health care infrastructure has been torn by the scarcity of doctors, nurses, vaccinations, medicines, and oxygen cylinders. The surge in mortality punctuates the silence in the air. The situation is alarming, and there is a sense of urgency to overcome with the deadlier second wave of the virus at the earliest. Meanwhile, the citizens’ essential needs—food, groceri
By Jared McGriff, Tannu Sharma
May 19, 2021 Solutions
Proof of Delivery—Why and How it can help your business grow
Home deliveries: The trend born out of the need has a long way to go. The concept of on-demand delivery has reached new heights in recent years. The graph of delivery businesses is up and to the right. Delivery business thrives on making its services efficient and satisfactory to its end customers. The addition of the “Proof of Delivery” feature ticks all the required boxes and leverages the true potential of an on-demand delivery business with concrete last mile tracking. What is Proof of
By Jared McGriff, Tannu Sharma
May 18, 2021 Solutions
5 Mistakes every on-demand startup should avoid
To err is human. Entrepreneurs are no different. There are inevitable mistakes that any entrepreneur can make—a newbie or a pro. However, some errors can be costly for many startups and result in significant failures. Once small scale startups such as Zomato and Amazon have now expanded exponentially. The underlying inquisitive approach and proactive decisions of their vibrant founders is an inspiration to all. In this blog, we put together a list of common mistakes that startups make and offe
By Jared McGriff, Tannu Sharma
May 14, 2021 Solutions
4 Myths about delayed deliveries and the realities of dealing with them
Meeting customer expectations with on-time delivery is a priority for every on-demand delivery business. ETA mismatches & delivery delays can irreparably damage the customer relationship and overall retention rates. A high rate of delayed deliveries is usually an indicator of poor management visibility and inefficient controls in the delivery process. Consistent inability to reduce delay rates shows up as acceptance of status quo and leads to habit formation. Regardless of the quality of servic
By Jared McGriff, Tannu Sharma
May 6, 2021 Solutions
5-step plan to enhance the productivity of your field agents
As on-demand services and gig work takes center stage, customers look for excellence in every aspect. Businesses are no longer competing on price. Acquiring and retaining customers through delightful experiences is the new battleground. If you are a part of this fast growing economy, you will agree that the productivity of field agents goes hand in hand with the operational efficiency of your business. Having established the role of field agents in your business success, let us understand what
By Jared McGriff, Tannu Sharma
May 5, 2021 Solutions
Everything you need to know about delivery management technology
In the age of Amazon, are you still struggling to compress your delivery time and delight your customers? Is the process to arrange and manage deliveries turning out to be a herculean task? So what’s next. You need to find the right balance to cover all the aspects of your delivery processes. How? You need to pick delivery management software that integrates with your existing applications and extends its capabilities. Innovate by focusing on your delivery logistics, not your delivery technolog
By Jared McGriff, Tannu Sharma
May 4, 2021 Solutions
Are your delivery drivers reaching customers on time?
Happy Customers. Revenue Growth. Quick Expansion. Do these words resonate with your delivery business goal? Let’s see how fast and far you can achieve them in the existing on-demand space. Competitive options make it easy for customers to start looking for other options if they do not get desired experience through your services. Are you confident that your services are reaching your customers in the expected time frame, or are you on the verge of losing your potential customers? In both scen
By Jared McGriff, Tannu Sharma
June 11, 2020 Solutions
5 ways to catch no-shows before they happen
No-shows are the worst nightmare for logistics fleets. No operations manager wants to spend hours in a day finding out about a no-show from the customer, and then scramble in the moment of anxiety to rescue the situation. HyperTrack has five ways to catch no shows before they happen! Note: All examples in this post use real trips that have been anonymized to protect customers' privacy. 1. Driver is delayed on the way We use live location to infer delays. Delay is likely when the estimated r
By Kashyap Deorah, Jared McGriff
May 15, 2020 Solutions
Accurate distance computation using location and maps
Distance is money. For businesses on the move, distance covered by the fleet is used to reimburse fuel, pay out contractors, charge customers, and expense workers. Inaccuracies in either direction lead to friction between the payer and payee. Over-billing leads to the customers and businesses losing out, and under-billing leads to employees and contractors losing out. And yet, accurate distance computation remains evasive. This post illustrates the technical challenges using real-life examples a
By Sanchit Sharma, Jared McGriff
May 8, 2020 Solutions
Supply chain transformation from distribution to fulfillment
The past decade (2010-2020) witnessed a profound shift in consumer behavior for food, groceries and medicines from in-store to at-home experiences due to convenience. The global pandemic (2019-2020) caused an overnight shift from in-store to at-home delivery for essential services due to compulsion. Retail chains must accelerate their transformation from distribution-driven supply chains to fulfillment-driven supply chains now. In-store experiences transform to at-home experiences Brick-and-m
By Kashyap Deorah, Jared McGriff
April 6, 2020 Solutions
Helping essential service fleets respond to COVID-19 worldwide
We are committed to the safety of the essential service workforces and the communities that they service. As the novel coronavirus sweeps the world, we wanted to see how the patterns of service workforces changed with government mandated social distancing. On March 25th, India's Prime Minister Modi announced a shelter-in-place order for all states. This drastically reduced the movement of devices as the workforce trimmed to essential workers only. “Every district, every lane, every village wil
By Kishan Emens, Jared McGriff
November 25, 2019 Solutions
Digital transformation of enterprise fleets
In August 2011, Marc Andreessen wrote a guest article for the Wall Street Journal explaining Why Software Is Eating the World. At the time, I was running the digital commerce subsidiary of a leading retail conglomerate with 30,000 employees. We called ourselves digital commerce, and not ecommerce. Our vision was to digitize the group assets to build the future of retail. Some called it omni-channel commerce, others called it connected commerce, and if it were 2019, we would call it digital trans
By Jared McGriff, Kashyap Deorah
October 4, 2018 Solutions
Reducing on-demand delivery time with activity data
On-demand delivery networks connect a three sided marketplace made of merchants, customers and delivery riders. Performance of an on-demand delivery is measured as delivery time–time taken from placing the order to delivery to the customer. Reducing delivery time leads to happier customers, higher income for delivery riders, and better business for the on-demand delivery company. The process to reduce delivery time begins with quantifying how time was spent on past deliveries, then forecasting
By Jared McGriff, Kashyap Deorah
August 29, 2018 Solutions
Heartbee–a family safety app built with HyperTrack
This is a guest post written by the winners of the HyperTrack hackathon at Angelhack's San Francisco Global Hackathon in July 2018 For their Global Hackathon series, Angelhack's San Francisco hackathon focused on the theme of seamless technology. With a wide range of challenges presented by Angelhack and a handful of tech sponsors, this hackathon allowed us to create something cool that incorporated APIs and specific open-source technologies. We wanted to build an app for the Fitbit Ionic devic
By Guest Author, Jared McGriff
October 12, 2017 Solutions
Build Order Tracking with HyperTrack and Firebase
This is a guest post by Veeresh Charantimath, Android Developer at Grow Fit, and Arpit Goyal, Head of Consumer Engineering at Grow Fit. Veeresh and Arpit were the first to use HyperTrack with their Firebase app, and we felt it would be great to have them share their learnings building on the two platforms together. At Grow Fit, we deliver healthy, and packaged food. Every package is prepared fresh from scratch every day, and dispatched within 30 minutes of preparation. Tracking these dispatches
By Guest Author, Jared McGriff
September 27, 2017 Solutions
API World 2017 Hackathon: and the winner is...
API World 2017’s Hackathon is a wrap. Jeez it was fun. 65 teams formed during the week-end. 21 teams started working on HyperTrack's challenge. 10 managed to pitch with a complete demo. Here’s a review of our top 3, starting with our winner: BikeShare - peer-to-peer bike sharing These five 2nd-year students from the National University of Singapore absolutely killed it. They had the best working prototype, best presentation and were the quickest to post their code to GitHub. Not to mention
By Sebastien d'Ursel, Jared McGriff
April 23, 2017 Solutions
Why building live location features requires more than maps APIs
The next generation of location-based services uses live location to make assignments, track orders, track miles, personalize experiences, and power great product experiences. A fleeting glimpse by product managers and developers might lead to a false view that maps platforms are sufficient to build these features. This post covers what maps do and don’t. Say you want to build an in-app tracking view of an order. It needs to be a smooth experience (think animated icons) with accurate location (
By Kashyap Deorah, Jared McGriff
April 28, 2016 Solutions
Using activity recognition for better ETAs and status events
In one of our previous posts we showed you the consumer experience for a task that is tracked with HyperTrack. Accurate status events are an important piece for a good user experience. In this post we take a deeper look into the data model that powers these events and how you can use them in your application. The ETA model The basic unit in our API is a task which is defined as going from A to B to perform an action. For example a task can be a package pickup or delivery. Every task has an in
By Jared McGriff, Arjun Attam
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