March 10, 2023 Product
HyperTrack's Orders API - one API for the entire order lifecycle
The importance of last mile As a logistics tech builder there are many ways to build technology for last mile use cases. On the demand side, end consumers expect their orders to be fulfilled on time and with constantly increasing visibility and transparency expectations. This requires high quality visibility solutions and ETA estimators. From a cost perspective, the last mile accounts for ~50% of fulfillment costs. To ensure this remains within control, it is important to ensure that your last
By Ram Kakkad, Jared McGriff
July 21, 2022 Company
Order Assignment and Tracking to Improve Fulfillment Efficiency
We are excited to share our product updates from Q2 '22. This quarter we released a more powerful Nearby Search to help you with on-demand order assignment, improved your ability to manage drivers who are available for work and release a new version of our Android SDK with better outage handling and reduced size. We also made it easier for you to dive into your logistics KPIs to find root causes of deviations. More details on these and other features released in the quarter below. Order Assignm
By Jared McGriff, Ram Kakkad
April 12, 2022 Product
Simplify Your Operations with On-demand Dispatch
Last month we added updates that focused on combining the power of validated route optimization with on-demand dispatch to give ops managers the ability to quickly assign orders to the closest drivers. We've noticed that our customers are moving toward a model where routes are planned for the next day in advance, but dispatching occurs on-demand to the nearest available gig worker or driver. So we made it easier for you to support this workflow. We also simplified how you can deep dive the KPIs
By Jared McGriff
February 25, 2022 Logistics APIs
Dive Into Last Mile KPIs and Improve Tracking for Customers
The past few months have been really exciting for us at HyperTrack. We have received a ton of love from customers and our business has grown substantially. Customers are at the center of our company so we are happy to share this update with you as our roadmap is shaped by your feedback. The features we recently launched help you improve your last mile logistics by giving you quick access to KPIs that drive success and refining the customer experience with enhanced order assignments and tracking
By Jared McGriff, Ram Kakkad
February 4, 2021 Product
Introducing Insights—location intelligence for your business
An aggregate view of your fleet’s operations powered by location intelligence Ask any fleet owner about his biggest nightmare while managing the fleet and he will admittedly discuss the exhausting task of keeping track of the fleet's in and out movement. Knowing your fleet’s location timeline and getting insights about location accuracy is no longer a luxury. End-to-end mileage tracking and pinpoint location accuracy have become a keystone of operations decisions important to the business.
By Kishan Emens, Jared McGriff
October 15, 2020 Product
Introducing the logistics performance Scoreboard
A single view of what’s happening today, historical averages, and key trends Beginning today, every HyperTrack user has access to the Scoreboard, an aggregate view of your location tracking app's operations. Now, at a glance, you can understand the health of key performance indicators and use visualizations to quickly spot trends. The difference between location data and location intelligence HyperTrack’s live location tracking is the easy way to power on-demand commerce and improve customer
By Kashyap Deorah, Jared McGriff
September 17, 2020 Product
The new Nearby API: on-demand dispatch and routing just got easier
A superhero movie starring you INT. A SUPERHERO LAIR — NIGHT YOU: We’ve received the signal, Alex. Sam needs green curry. Quick, where are the deliverers? ALEX: Johnny is 4 minutes away from here, and right now, he’s on foot. Thomas and Ahmet are both driving; they’re more than 5 minutes away. Whom should we assign the order to? YOU: Tell Johnny to pick up the order at TukTok Thai and deliver it to Sam’s address. Then, send Sam a tracking link with Johnny’s ETA. [Milliseconds later…] AL
By Kashyap Deorah, Jared McGriff
September 10, 2020 Product
September update: Nearby API, SDKs for Cordova and Ionic, partnership opportunities...
Introducing the Nearby API Supercharge on-demand routing by finding every device near a point of interest The new Nearby API locates app users on demand, figures out which ones are near a location of interest, and returns them as an ordered list with nearest first. * Filter based on metadata to find drivers with specific skills or vehicle types * Find workers near service locations or pickup addresses to decrease turnaround time * Accurately calculate routes and share delivery ETA to incr
By Jonathan E Cowperthwait, Jared McGriff
April 22, 2020 Product
Introducing Playground for developers to build their live location use case
Product development teams can now build live location use cases within minutes using Playground. It brings the power of live location tracking at your fingertips. You can now control tracking of your devices from the cloud and get inline code snippets to copy-paste into your application. Playground works with all apps built with HyperTrack and pointing to your account. Besides starting and stopping tracking on devices, it may be used to modify device names & metadata, and start & complete trips
By Kishan Emens, Jared McGriff
March 24, 2020 Product
Live location tracking with Node.js and Python
Product development teams around the world are creating applications powered by real-time location tracking. Now these teams have the power at their fingertips, to control tracking of mobile devices from the cloud, with Node.js and Python. This functionality is delivered through RESTful Devices and Trips APIs that can start and stop tracking on any app built with HyperTrack. Many of you developers favor programming languages such as Node.js and Python. To make it simpler, easier, and faster for
By Alex Kishinevsky, Jared McGriff
March 23, 2020 Product
Location history of app users as a timeline
Mobile phones have powerful sensors to log detailed information through location tracking app and know about users' movements with their permission. Replaying the location timeline as a polyline on the map makes the journey come to life. Splitting the polyline of location history into activity segments helps understand the key moments in the journey. Augmenting the activity segments with cool data like steps, distance and addresses gives useful context about the location accuracy in the journ
By Thomas Raffetseder, Jared McGriff
March 12, 2020 Product
Live location dashboards for large field operations teams
Operations managers for large fleets require the proper tools to map their tracked assets, identify anomalies, and foster an efficient workforce. Listening to dozens of ops managers, and watching them analyze their team's location data, we developed a better understanding of our customers' objectives. They needed a tool to quickly assess the activity of their devices, dive deep on a device's history when needed, and view devices by groups corresponding to their org hierarchy. In response to the
By Kishan Emens, Jared McGriff
February 20, 2020 Product
Build your own location tracking app in an hour
Mobile apps are driving the digital transformation of logistics. The small-sized workforce with clipboards and large-sized logistics fleets with custom handheld devices, have both moved to mobile apps alike. A modern workforce automation or fleet automation solution must have a mobile friendly location tracking app for drivers as they are out and about performing their deliveries and service visits. Product development teams building logistics automation for fleets of all sizes around the glo
By Denys Soroka, Jared McGriff
February 18, 2020 Product
Free 100k events per month in your developer account
Building live location apps is harder than it needs to be. From location-based services to live location API Building apps that use device location to create experiences on the same device is well solved by OS and maps. This power has been available to developers at large for over a decade now. The OS calls it location-based services. Building apps that use device location in the cloud to create experiences on other devices is unsolved. A few companies in the world have invested tens of milli
By Kashyap Deorah, Jared McGriff
December 20, 2019 Product
Spin up your own ride-sharing app in an hour
We were encouraged when the developer community went nuts with the open-source Uber-for-X sample app built with HyperTrack in 2017. Since then, we've only seen more and more demand from ride-sharing, gig-economy, and Uber-for-X apps using HyperTrack for live location. We followed up with the open-source ride-sharing sample projects (iOS, Android) built with HyperTrack v3. And once again experienced a great response from the developer community. A lot had happened since 2017: we revamped our ent
By Jared McGriff, Eugene Tulushev
September 30, 2019 Product
Build live location dashboards for operations managers in 3 steps
Here’s a good question to write on a Post-it Note and put on your desk: “What assets do we have right now that we’re not taking advantage of?” - Bill Walsh You can only improve what you can measure. Asset tracking opens the road to better asset utilization by revealing opportunities to take advantage of your assets. While telematics does a great job of tracking vehicles, drivers carrying supercomputers with powerful sensors in their hands (mobile phones) open a new opportunity–asset tracking t
By Jared McGriff, Alexander Graebe
September 27, 2019 Product
Build live location sharing for customers in 3 steps
If you can live track your $5 ride turn-by-turn, why should it be hard to track other things of value? Where’s my Ethiopian food order, or my kid’s school bus, or my prescription meds, or the 2:30 pm plumber appointment, or the same day courier delivery that I paid extra bucks for? Businesses delivering products and services to customers within time-critical windows have started using apps for their mobile workforce to manage their work. Now, these apps need to become location-aware like those
By Jared McGriff, Alexander Graebe
September 9, 2019 Product
Open source sample app to track the movement history of your workforce
One of the first questions we grow up answering and then grow up to ask–“How was your day?” We built an app just for that! This sample app–built by and with HyperTrack–helps the team track our movement throughout the day. Places visited, commutes taken, walks to lunches, drives to meetings … really the timeline of movement from place to place, a.k.a. Placeline. Our team actively uses this web app to test the readiness, accuracy, and quality of new platform features like geofences as part of t
By Jared McGriff, Alexander Graebe
August 19, 2019 Product
Integrating with our APIs just got easier
Improved capabilities and better integration experiences are coming your way! This week, we rolled out the following updates to our APIs: 📲 Review device status Understanding the state of tracked devices is now simpler than ever. When the device is active, you get the last activity with the time it was recorded on the device. When the device is inactive, you get a list of enumerated reasons whether it happened due to permissions, settings, programmatic or something else. Besides active and
By Jared McGriff, Alexander Graebe
August 15, 2019 Product
Build live location dashboards for asset tracking with ReactJS
You can now build your own live location tracking dashboard with ReactJS. Before this, HyperTrack dashboard views were available to embed as iframes and that will continue to work. To customize your dashboard experience–swap out the map layer, change the icon, add tool-tips, swap out the device list, and more–use this newly released React Views module. What's your use case? Businesses tracking workforce on the move with HyperTrack have different needs. Oil pumpers servicing stations in the mi
By Ahmet Calis, Jared McGriff
July 19, 2019 Product
Build live location sharing in your app with these open-source samples
The order is on its way. The clock is ticking. There is a diversion due to the roadblock. OMW is about to become OMG. The customer is waiting. The supervisor will make a call if it's not marked done by the scheduled time. Answering the call to explain the situation will be stressful. Finding a way to get to the customer in time is more stressful. Share live location with the customer and supervisor when on the way. All anxieties get a relief. Deliveries, services, sales, transport, and anythin
By Jared McGriff, Eugene Tulushev
July 8, 2019 Product
New Trips API, short URLs for shared views, and dashboard live support
Today, more HyperTrack features are coming your way! Check out the details below and don’t forget to tell us what we should build to make your life easier. 💼 APIs: Create, manage, and track Trips The new Trips API is now live! You can specify a destination and get the estimated route and time to a destination that updates in real-time as the device moves. Starting trips couldn't be easier: You will also receive webhooks for arrival and exit at the destination, and a trip summary after you
By Jared McGriff, Alexander Graebe
June 10, 2019 Product
V3 Updates: React Native quickstarts, improved webhooks, and embeddable views
We have a lot of exciting news for you! Many asked for a React Native quickstart, improved webhooks, and embeddable views. Today, we’re delivering! 📦 React Native: Quickstarts now available You can now jumpstart your React Native integration using the new quickstart. 👌 Webhooks: Device updates You can use three new types of webhooks: * Activities: when a stop, walk, run, cycle or drive happens Outages: when permissions are denied for your app, disabled for the device, and more * Stat
By Jared McGriff, Alexander Graebe
May 3, 2019 Product
HyperTrack V3 makes live location tracking easy for app developers
Building apps with live location tracking is harder than it needs to be. HyperTrack V3 just fixed that. “At first we thought: OS gives you GPS location, and maps give you everything else. Why do we need HyperTrack?! And now after 8 months of using HyperTrack, I wonder how we ever thought of doing it ourselves.” — Android developer for gig economy app in San Francisco Say you or your customer has a fleet of workers on the move. You are building an app for the fleet to manage their work while
By Jared McGriff, Kashyap Deorah
March 20, 2018 Product
HyperTrack supports the new Transition API for Android Activity Recognition
Today, Android announced Activity Recognition's new Transition API. HyperTrack was amongst the few pre-release evaluation partners for the Transition API (hat tip to our friends at Life360 for making the connection). We have been testing the API for over 3 months now and experienced significant improvements. Starting today, the HyperTrack SDK is available in production with support for the new Transition API. Why activity matters HyperTrack launched its public Beta in the summer of 2016 becau
By Kashyap Deorah, Jared McGriff
February 9, 2018 Product
Uber vs HyperTrack location tracking experience
I was in an Uber the other day. I used their Share ETA feature in the app so my friend could track my ride. In parallel, I shared my live location using HyperTrack Live (iOS, Android). This is how the two experiences stacked up for my friend who recorded the tracking session on Safari. What am I looking for? 0:00-0:03 - Something seemed off in the Uber experience. The ETA showed 13 minutes but the vehicle was stuck at the same point as the last time he had loaded the page half an hour ago. 0
By Kashyap Deorah, Jared McGriff
September 7, 2017 Product
Releasing Ionic Native wrapper for HyperTrack
This is a guest post by Daniel Olivares At my company, we develop custom software solutions for customers, whether they need a mobile or web app for their business, or basically anything that involves technology. A large amount of the projects that we have developed have one thing in common: location awareness and tracking. This is why we have been experimenting with HyperTrack. We are currently building an app which heavily depends on asset tracking, so we naturally were forced to make a choi
By Guest Author, Jared McGriff
August 25, 2017 Product
Build Uber-for-X within a day using HyperTrack
Uber’s business model has given rise to a large number of Uber-for-X services. Among other things, X equals moving, parking, courier, groceries, flowers, alcohol, dog walks, massages, dry cleaning, vets, medicines, car washes, roadside assistance and marijuana. Through these on-demand platforms, supply and demand are aggregated online for services to be fulfilled offline. Core features for an Uber-for-X product The following applications built with user movement are at the core of develo
By Abhishek Poddar, Jared McGriff
July 31, 2017 Product
Build live location features in a day
What is common between a home delivery service for retailers in Paris, an address service for logistics companies in Nairobi, and a bike sharing service for commuters in Chennai? Firstly, location features are a core part of their product stack. Secondly, their developers use an API that just works in their city, country, and continent. Lastly, they were able to build their location feature on the same day as signing up with HyperTrack. Developers use third party APIs for control flexibility an
By Abhishek Poddar, Jared McGriff
July 21, 2017 Product
Mock user movement to test your location feature
App developers want to thoroughly test the happy path and exceptions in the product experience before shipping to customers. Developers need a way to mock user movement to test their live location features before releasing the app. This involves mocking user location and movement that is as close to real world behavior as possible. Both Android OS & iOS provide APIs and tools to simulate such location data but these tools are insufficient. They provide a stream of locations (latlongs) but do not
By Piyush Gupta, Jared McGriff
July 19, 2017 Product
How to detect fraudulent mock locations on Android
Ever struggled with users mocking locations in your Android apps? Mock location apps have gained popularity amongst app users on the back of Pokemon GO and an increasing number of location tracking apps. A large number of users have discovered the power of mock location apps in order to fake their locations and game the system. Ironically mock location app were created by developers as a tool to test location features. What started off as a solution for app developers has now become a widespread
By Piyush Gupta, Jared McGriff
May 29, 2017 Product
HyperTrack now supports the EU Galileo Navigation System via raw location values
Expanding the ways in which developers can interact with our APIs is important for us and something we take seriously. When we began discussing with the EU’s GSA about our inclusion in the Galileo Hackathon we knew that a new feature needed to be added to our API: raw location values. With Android 7.0 Google introduced the ability for developers to access raw location values from the android.location class and not just those returned by Android’s fusedlocation. The most meaningful piece of this
By Jeremy, Jared McGriff
April 24, 2017 Product
Build location tracking of at-home service visits in Android
Location tracking is driving forward thinking services businesses around the world to build mobile marketplaces that connect freelance and in-house service professionals with local consumers. Services like home healthcare beauty auto mechanic laundry cleaning services handyman pickup and delivery are booked with the tap of a button and serviced by professionals who use an Android or iOS app to manage the visits. Live location of such service professionals can be useful to assign jobs based on l
By Abhishek Poddar, Jared McGriff
October 12, 2016 Product
Solution: The HyperTrack API framework
Over the past year we have interacted with thousands of developers from over 30 countries and as many industries. These conversations have helped us understand the use cases that compel developers to build location tracking features into their products. Turns out they are forced to build and operate complex location tracking infrastructure to make the features work. HyperTrack APIs have been built to enable these use cases such that developers can focus on features that are core to their busine
By Kashyap Deorah, Jared McGriff
October 12, 2016 Product
Problem: location/maps APIs are inadequate for developers to build location tracking features
Over the past year we have interacted with thousands of developers from over 30 countries and as many industries. These conversations have helped us understand the use cases that compel developers to build location tracking features into their products. Turns out they are forced to build and operate complex location tracking infrastructure to make the features work. HyperTrack APIs have been built to enable these use cases such that developers can focus on features that are core to their busine
By Jared McGriff, Kashyap Deorah
June 28, 2016 Product
Announcing HyperTrack Beta release
GPS chips have been in leading smartphone models from the time when Apple released the App Store and Google released Android OS in 2008. Turn-by-turn navigation and the pale blue dot on the map have been a part of our lives since we started using apps. Apps have practically been location aware for as long as there have been apps on iOS and Android that is eight years and counting. Think of the last time you downloaded an app that did not ask you permission to access your location. Tracking shou
By Abhishek Poddar, Jared McGriff
June 27, 2016 Product
Live location tracking is the other side of navigation apps
Ever wondered how many people are out and about this moment trying to get from one place to the other? How would you guesstimate the number of times they would go from one place to the other today? How many of these trips happen with a smartphone on their side? How many trips involve people waiting or trying to figure out how far it has reached? I estimate that billions of trips happen on the planet every day by people with smartphones. It has become second nature for humans worldwide to use ma
By Kashyap Deorah, Jared McGriff
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